Office assistant 15-20 hours per week

Do you want to be our new outward-facing voice? DitoBus in Holbæk is looking for a service-minded office assistant (15-20 hours)

Do you have natural positive energy, and are you passionate about delivering top-class customer service? Do you want to be the vital piece that makes everyday life easier for both our citizens and drivers? Then perhaps you are the one we are looking for at DitoBus in Holbæk.

We are extremely busy and are looking for an engaged office assistant for a part-time position of 15-20 hours per week.

Your primary tasks

You will be the office's central pivot at the phones. Your tasks are primarily divided into:

• Service to citizens: You handle cancellations of trips and ensure quick planning of unscheduled rides, including medical rides
• Support to the drivers: You are the lifeline when something unexpected happens on the roads. This includes coordination in bus breakdowns or contact with towage companies in case of punctures and engine stoppages

You will naturally receive thorough training so you feel fully prepared for the task. As the training takes place in both Holbæk and Glostrup, it is a requirement that you can transport yourself between these locations during the introduction period. Your fixed workplace will subsequently be in Holbæk.

Who are you?

• You are service-minded and calm: You love helping others and keep a good mood – even when the phones are glistening
• You thrive in a busy environment: You can have many balls in the air and manage to adapt if the situation requires it
• You are flexible: Your fixed working hours will primarily lie in the time window 14:00-18:00 from Monday to Friday. You must however be prepared that, on occasion, there may be a need to come in at other times of the day

What do we offer?

At DitoBus you become part of a workplace with a lovely informal tone, where we value the tasks and each other incredibly highly. We look after each other in everyday life and prioritise a department with plenty of room to breathe, good camaraderie and space for a good laugh.

Does that sound like something for you?

Send your application directly to operations manager Camilla Lykke Seemund by email: [email protected].

We process applications on an ongoing basis, so send your application as soon as possible. We are very much looking forward to hearing from you!