Secretary for the Cardiac Intake at the Heart Center of the Capital Region

Would you like to be a central part of coordinating complex patient pathways in one of Denmark's largest heart centers?

The Cardiac Center for the Capital Region at Rigshospitalet is seeking an engaged secretary who wishes to combine classic secretarial tasks with coordination, booking, patient contact and administrative key functions. The position offers great variety, independent responsibility and close interdisciplinary collaboration with clinicians, secretaries and partners across the hospital.

We are looking for a secretary for a permanent position as of January 1, 2027 or by agreement. The position is 32-37 hours per week.

About us

We are a dedicated team of 4.5 health professionals who work purposefully to ensure coherent and secure patient pathways within highly specialized heart disease care.

Everyday life is characterized by close cooperation, high professionalism and a shared ambition to create the best possible experience for patients. We act as the link between patients, referring doctors, hospitals and the various departments in the Cardiac Center for the Capital Region.

We also have close collaboration with colleagues across the Cardiac Center and with the Cardiac Referrals at Gentofte Hospital. In addition, we actively contribute to development and improvement of workflows, patient pathways and digital solutions.

About the position

You will be a key person in coordinating patient pathways within, among other things, cardiac MRI, GUCH (grown-up congenital heart disease), pregnant women with heart disease, TAVI pathways and other highly specialized patient groups.

Your tasks will include, among other things

• Reception and triage of referrals via Sundhedsplatformen and email
• Responding to the secretarial phone and patient inquiries
• Handling messages in Sundhedsplatformen
• Coordination of guarantees for foreign patients
• Coordination of self-payers
• Planning and coordination of MR scans
• Booking of elective TAVI pathways
• Booking of newly referred patients within Pneumology
• Work with and quality assurance of process elements across the heart center
• Follow-up and closure of tasks on error lists in Sundhedsplatformen
• Contributing to the development and maintenance of patient information and patient materials
• Cross-functional collaboration with secretaries and clinical functions in the Cardiac Center

We offer

• An exciting and varied everyday life with a high degree of independence
• A central role in coordinating complex patient pathways
• Thorough onboarding by engaged and experienced colleagues
• Opportunity for professional development through teaching, courses and competency development
• A strong interdisciplinary collaboration with many different professional groups
• Good colleagues with a focus on helpfulness, professionalism and community
• A good working environment with room for development and humor

We are looking for a colleague who

• Is an experienced medical secretary, healthcare administrative coordinator or has equivalent experience
• Works in a structured manner and has an eye for both details and the bigger picture in patient pathways
• Thrives with many varied tasks and can maintain overview in a busy daily routine
• Is welcoming and professionally conscious in meetings with patients, relatives and collaborators
• Has good collaboration skills and contributes positively to the community
• Has good IT understanding and a desire to work with digital solutions
• Has experience with Sundhedsplatformen or a desire to build special competencies within the system
• Has an interest in workflows, quality assurance and development
• Cardiology experience is an advantage but not a requirement

Place of employment

The position is based at Rigshospitalet, Blegdamsvej 9, 2100 Copenhagen Ø.

Further information

If you have questions about the position, or would like to visit the department, you are very welcome to contact:

Chief Nurse Anna Kristina Høj Hansen

Phone: 35 45 88 88

Email: [email protected]

Application deadline and interviews

Application deadline: November 23, 2026

Interviews will be held on November 24, 2026.

Salary and employment terms

Salary and employment terms follow the collective agreement between the Regions' Salary and Tariff Board and HK-Communal for medical secretaries, etc. Consideration will be given to experience and qualifications when setting salary.

There is a parking guarantee for Rigshospitalet employees.

Rigshospitalet is a smoke-free workplace.