Service coordinator for handling tenant inquiries and other coordination sought

Do you want to be an important part of daily life in a solid and well-established company where quality, service and good relationships are the focus?

At Ejendomsservice Eksperten we are seeking a service-minded and structured service coordinator for our team.

You will become part of a company with 5 employees in the office, who every day work to ensure good service and high quality for our customers.

The position is full-time and suits you who thrive with administrative tasks, coordination and contact with both customers, employees and partners. You will become an important part of the daily operations and will have a varied day-to-day where tasks range broadly.

Your responsibilities

You will become a central part of the daily coordination and will, among other things, work with:

• Coordination and planning of property service tasks
• Daily coordination with our approx. 20 janitors and cleaning staff as well as subcontractors.
• Contact with customers and partners
• Creation and handling of tasks and cases
• Follow-up on ongoing tasks
• Invoicing and other administrative tasks
• Telephone and email responses
• Diverse practical office tasks
• Contribute to ensuring daily operations run efficiently for both customers and employees

We envision that you

• Are organized and good at maintaining an overview – even when it is busy
• Have experience with administration, coordination or customer service
• Are service-minded and good at communicating with different people
• Work independently and take responsibility for your tasks
• Have solid IT knowledge and quickly adapt to new systems
• Are positive, flexible and solution-oriented
• It is advantageous if you have experience from property service, trades, facility management or the service industry – but it is not a requirement

We offer

At Ejendomsservice Eksperten you become part of an informal, down-to-earth and dedicated team , where collaboration and good service are at the center.

You will work closely with our 5 colleagues in the office and help support our janitors and cleaning staff , who are out with our customers every day.

We offer

• An exciting and diverse everyday life with extensive contact
• Good and engaged colleagues
• A workplace focused on quality and good customer service
• Close collaboration with both the office and the staff at the properties
• Opportunity for responsibility and influence over your own tasks
• A stable, growing workplace
• Working hours: Monday-Thursday 08:00-16:00, Friday 08:00-15:30
• Permanent full-time position of 37 hours
• Salary according to qualifications