Technical Sales Support

• Do you want to be the internal key player who supports customers and colleagues in a specialized metal company?

JMS Danmark is specialists in stainless steel, special alloys and processed metal solutions for some of Denmark's most demanding industrial companies within the fields of industry, energy, offshore and process. As part of Jacquet Metal Service, the company is part of a strong international network, but at the same time a smaller and flexible organization where decision paths are short, and where the individual employee makes a noticeable difference.

JMS Denmark is seeking a technically well-founded and structured employee for a central role in the company's internal sales support function.

You will be the link between customers, suppliers and colleagues and assist with turning customer inquiries into quotes and ensure handling of incoming orders. Thus you will have an important role in the entire process from the first inquiry to delivery of the final order.

You will become the central person who takes over when the customer order is in place. Here you ensure that all technical details are in place, that customers experience a professional handling, and that production and delivery are carried out in accordance with the agreements.

The position is therefore ideal for you who are motivated by creating structure, overview and quality in the work with quotes, orders and projects.

Are you passionate about sales support, customer service and coordination, and motivated to ensure optimal solutions for customers, then this could be the next step in your career.

Your tasks

• Handle inquiries by telephone, email and from external sales
• Assist with preparing quotes and calculations in the internal system
• Create orders in the system for in-house production
• Ensure correct order processing and follow-up throughout the process
• Coordination between customers, production, procurement and external partners
• Follow up on deliveries, schedules and customer agreements
• Contribute to continuous improvement of processes and workflows

Your profile

There are several entry points to the role, but you can probably recognize most of the points below:

• Experience from the metal, steel or manufacturing industry
• Technical understanding and the ability to read and understand technical drawings
• Experience from an internal sales function, order processing, technical support or project coordination
• Structured approach to tasks and good attention to detail
• Ability to maintain an overview in a busy day with many parallel tasks
• Good communication skills in Danish and English

As a person you are service-minded, solution-oriented and thrive with many contact points.

You are motivated to create good customer experiences and ensure that the details are in place so that customers and colleagues experience a professional and smooth collaboration.

The perspective

You will take a central role in the heart of the business, where you become the link between customers, sales, production and suppliers, as those involved ensure things succeed.

The position gives you the opportunity to work with technically complex products and solutions, where your understanding of materials, drawings and production technology is essential to be able to support customers and colleagues.

You will be involved in many different projects and gain broad insight into both materials, production and the industry's applications of stainless steel and special alloys.

At the same time, you will have the opportunity to develop professionally within technical solutions, project coordination and customer management in a company with short decision paths and a high degree of responsibility.

Interested?

Does this sound like the job for you? Then we look forward to receiving your application and CV. You apply via the “search the position” function.

If you have questions, you are very welcome to contact Selectors® Partner, Bjørn Steen Lauritsen at 5132 9188 or Selectors® main number at 7210 0030.

Apply for the position Apply for the position Apply for the position Apply for the position Location:

Odense C

Job type

Full-time

Application deadline

As soon as possible

Contacts

Bjørn Steen Lauritsen

Partner

+45 51 32 91 88

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