Auditiva ApS seeks a structured office assistant

We seek a meticulous and service-minded office assistant for our headquarters in Valby.

It is important that you have the desire to work with many different types of tasks, including answering the phone with a smile in your voice, guiding clients in connection with their hearing aid treatment, ordering hearing aids, processing applications for subsidies for the purchase of hearing aids, invoicing and various other tasks related to hearing aid treatment.

You will have extensive contact with suppliers, regions, clients and our audiologists, which is why it is important that you are comfortable with having a broad range of interactions. It is important for us that you have an eye for detail, can work independently, but also be part of our office team.

We are involved in the operation and administration of hearing clinics located in the Copenhagen area, North Zealand and Region Zealand.

We are a busy office where things can get really fast at times. We have an informal and friendly tone and help each other when needed. As an office assistant with us, you will handle a wide range of calls from our clients, and ensure that the administrative workflow is in order regarding applications for subsidies for the purchase of hearing aids and other administrative processes related to hearing aid treatment.

Your profile

It is an advantage if you have experience from a similar position. We expect that your educational background is relevant to the job. You have a good understanding of administrative processes and you prefer that there is structure with the details.

You are able to juggle many balls, and have experience with telephone reception and you place a high emphasis on details being in order. You are happy to take initiative where you can see that your effort can contribute to a good result. You have good teamwork skills, are patient and take pride in delivering high service.

We prefer that you are/ have

·              Serviceminded and detail-oriented

·              Structured - adheres to agreements and deadlines

·              Positive and approachable

You are also quality-conscious and place emphasis on propriety and the detail in the execution of your work.

Who are we?

Auditiva ApS is a union of independent private hearing clinics. The purpose of this alliance is to provide the best, safest treatment of hearing loss for citizens who need a hearing aid.

All clinics are wholly or partly owned by enthusiasts who wish to improve the quality of life for the many thousands of Danes who suffer from hearing loss. Our ambition is to provide the best professional advice and guidance. Furthermore, we work only with the best suppliers of hearing aids available on the Danish market. Oticon, Widex, Siemens, Bernafon, Phonak, GN Resound are the suppliers we believe cover the possible needs of people with hearing impairment.