Customer service representative / Coordinator sought for the office in Ølstykke

Short about the position

• Location: Office in Ølstykke
• Working hours: 37 hours per week (Mon–Thu 7:00–15:00, Fri 7:00–14:30)
• Start date: As soon as possible
• Employment: Full-time with salary according to qualifications

Are you structured, service-minded to your fingertips, and do you thrive in a fast-paced environment?

At Fuge-manden ApS we are experiencing significant growth in tasks within the sealing and masonry trades for private individuals, businesses and housing associations. Our installers and craftsmen are busier than ever in the field, and we are therefore expanding our administrative team at the Ølstykke office with 1–2 new colleagues for customer service and order coordination.

Your primary areas of responsibility

• Responding to inquiries from customers via phone, email and chat
• Handling incoming inquiries and preparing smaller written offers
• Planning, coordinating and calendar management of tasks for our craftsmen
• Close daily dialogue and sparring with our sealant installers and masons in the field
• Ongoing administrative ad hoc tasks in collaboration with accounting and management

We place emphasis on you

• Have solid experience with customer service, administration or order handling (experience from the trades is an advantage but not a requirement)
• Communicate faultlessly, professionally and trustworthy in Danish in both written and spoken form
• Work in a structured way, have a good overview and be able to stay calm when the phones are ringing
• Are service-minded by nature and passionate about giving the customer a safe and good experience
• Are a clear team player with good humor and a proactive approach to tasks

What can we offer you?

• A central role in a rapidly developing craft company
• An open, informal and pleasant working environment with good colleagues and high ceilings
• Fixed, attractive working hours with early weekend finishing at 14:30 on Fridays
• A thorough onboarding to our workflows, systems and services
• Salary and employment terms that match your qualifications and experience

How to apply: We conduct interviews on an ongoing basis and hire as soon as we have found the right match.

Send your application and CV by email to

[email protected]

(Subject field: "Customer Service Representative – Ølstykke")

If you have questions about the position, you are very welcome to contact René Hansen at tel. 22 14 53 54 or via the above email.