Operations and Service Manager - FiberLAN

We are seeking a commercially oriented operations and service manager to lead daily operations, projects and service in the departments in Odense, Svendborg and Fredericia.

COMPANY

FiberLAN acts as an advisory partner within technical infrastructure. We help businesses with fiber installation, network installation, AV and electrical installation across Denmark.

FiberLAN helps companies establish stable technical infrastructure. We advise, design and install solutions within fiber, network, AV setup and electrical installations for companies and organisations across Denmark.

Modern workplaces depend on both stable connectivity and well-functioning technology in everyday life. FiberLAN therefore works with installation of fiber connections, network solutions, AV setups and technical installations that support operations, collaboration and digital development.

Our work ranges from single installations to larger infrastructure solutions, where fiber, network, AV and electrical installations are integrated into one cohesive solution.

FiberLAN is a subsidiary of the SEF group, which is an innovative and well‑established group with strong leadership and good sparring opportunities and group-wide functions that support the subsidiaries.

Read more at https://fiberlan.dk/ and at https://sef.dk/

REFERENCE AND RESPONSIBILITY

You will report to the CEO of FiberLAN, with overall management responsibility for project managers, team coordinators and technicians

THE POSITION

It is important that there is, at the same time, a focus on the business goals/strategies and at the same time continue developing the organisational culture in the company.

You also take on a key role in contributing to increasing cohesion across the SEF companies – and in realising our new B2B strategy, which largely focuses on increased emphasis on Energy Solutions.

The main focus and areas of responsibility of the position

• Operations and service: Create solid financial results, deliver on plans and budgets, and ensure a risk profile that takes into account both short- and long-term goals. You are responsible for resource management in daily operations and adapt the organisation to workload and projects with a focus on the best possible utilization.
• Business development: You have operational responsibility for the existing customer portfolio, high customer satisfaction and upselling when relevant, and contribute to contact with new business opportunities in collaboration with the sales organisation, which has the overall customer responsibility.
• Leadership and organisational development: Develop our existing culture and create an inclusive and inspiring working environment for the future. You drive leadership through 1:1 conversations, ongoing sparring and targeted employee- and competency development.

CANDIDATE

You have had success in a similar position and related industry – and are now ready for new challenges in a company that continues to grow and develop

Qualifications and competencies

• Solid experience in operations, projects and service, preferably from technically related industries.
• Proven success in leading organisations through growth and change.
• Strong competencies in leadership and business development.
• Ability to create and develop an inclusive and innovative company culture.

Personal characteristics

• Strong communicator and leader with the ability to motivate and inspire others.
• Action-oriented and decisive with a passion for creating positive change.
• Ethical and value-driven with a focus on building and strengthening relationships both internally and externally.

SALARY AND BENEFITS

FiberLAN A/S offers an attractive position in a company and group with sound finances and a strong corporate culture. We offer a unique opportunity to shape and influence the future of our technology house as well as the chance to be part of a company with dedicated employees

For the right candidate, a good fixed salary will be offered, commensurate with your experience and competencies, along with pension, health insurance and IT package.

START DATE, LOCATION

As soon as possible, but we are happy to wait for the right person. Interviews will be conducted on an ongoing basis.

The Operations and Service Manager will be based in Odense but will also spend time at the company’s offices in Svendborg and Fredericia.

APPLICATION

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