Employee for cross-functional tasks in Digital

Are you focused on creating good user experiences with digitization, and do you have experience working with user insights and user-oriented communication in a digital context? Then you might be the colleague we are currently seeking for Digital at Roskilde University.

Digitization is not only about technology. It is about creating better experiences for students, researchers and staff – and about making everyday life simpler, smarter and more coherent. At Roskilde University we are in the midst of an ambitious digital development. We are strengthening our digital foundation and implementing new solutions that support research, education and administration.

In addition, we are working to ensure that Digital is perceived as a collaborative, clear and professional partner that has an eye for finding solutions that fit the many different user needs at the university. To support the work, we are now looking for a colleague with documented experience in working with user insights and user-oriented communication in a digital context.

About the position

The position comprises many parallel tasks, shifting priorities and collaboration with managers, project managers, researchers and administrative staff across the university. You will be expected to support the management group’s work in a number of areas, including:

• Communication and dissemination tasks for Digital, including better dissemination about Digital on our intranet and Service Portal
• Independent analytical tasks, including both qualitative and quantitative analyses
• Project staff in development projects (e.g. facilitate and follow up on workshops and development tasks, write project documents etc.)
• Carry out and follow up on user journeys/insights as well as user satisfaction surveys and contribute to method development and the preparation of documentation and action plans
• Contribute to mapping and optimization of work processes
• Support the management group’s work with the development of Digital, including e.g. APV follow-up and ongoing initiatives

Your qualifications

We envision that you

• have practical experience with planning, execution and follow-up on work with user insights in a digital context
• have experience working with user-oriented communication in an IT and digital context
• can work with methods such as facilitating workshops, conducting interviews and surveys
• can conduct analyses, prepare decision proposals and translate results into communication and concrete improvement measures
• can work independently, are structured and take responsibility for your own tasks
• express yourself clearly and precisely both in writing and verbally in Danish and preferably English
• have experience from a politically governed organization and preferably from the university sector
• have a relevant higher education, preferably within digital design and user experiences and ethnographic methods

We particularly emphasize that you have documented practical experience with the above areas.

About Digital

You will be employed in the Projects and Methods unit in Digital, which is the university’s department for IT, digitization and information security as well as project and process methods. Digital supports Roskilde University’s strategic development through modern IT solutions, digital innovation and secure operations. We work every day to create the best digital framework for research, education and administration.

The department is responsible for IT, digitization, information security as well as common methods and competencies within project management, portfolio management and process optimization. Digital consists of about 70 employees spread across five units: IT Service, IT Operations and Infrastructure, Digitization, Projects and Methods, and Information Security.

Projects and Methods consists of about 10 employees who work within the areas of project management, process optimization, portfolio management, user journeys, change management and -communication as well as cross-cutting system administration. You will report to the unit head of Projects and Methods, but you will have tasks for the entire leadership team in Digital.

More information

If you have questions about the position, you are welcome to write to the unit head Mikael Hultengren at [email protected].

You can read more about Roskilde University at www.ruc.dk.

Employment conditions

The position is full-time with workplace at Roskilde University. Employment is in accordance with the applicable collective agreement between the Ministry of Finance and AC or other relevant collective agreement. The position is classified as a 1st level professional position.

Expected joining date is 1 November and no later than 1 December 2026.

In accordance with the directive on salary transparency, the salary ranges for the different job categories at Roskilde University are shown here .

Application

Apply for the position at https://ruc.dk/ledige-stillinger-pa-roskilde-universitet/

The application must include

• Motivated application
• CV
• Documentation of education

The application deadline is 2 November 2026.

Materials received after the deadline will not be considered.

Roskilde University wishes to reflect the surrounding society and encourages all regardless of personal background to apply with us.

The recruitment process at Roskilde University may include a risk assessment as a tool to identify potential risks associated with new hires, ensuring workplace safety, compliance and integrity.