Office Club seeks an Experienced Office Hotelier / General Manager for Harsdorff's House and Brønnum's House

Are you an experienced hospitality professional with natural hosting, commercial understanding and a desire to lead the daily operations? Then you might be the one we are looking for.

As Office Hotelier / daily manager you will be responsible for the daily operations of Brønnums Hus and Harsdorffs Hus at Kongens Nytorv – including Aurora Lounge. You will be a visible leader and a natural part of everyday life, ensuring high quality, strong hosting and the special atmosphere that characterises Office Club.

You thrive with many balls in the air and being where it happens: from welcoming members and ensuring great guest experiences to developing the team and keeping track of operations. With us, two days are rarely the same.

The position is announced as part of strengthening and further developing the organization in line with Office Club’s growth.

Role You will have overall responsibility for the daily operations, the team and the member- and guest experience across the two houses. But the role is primarily operational: You are visibly present in the houses, close to members, guests and your team – and you lead from the front when everyday life needs to run smoothly.

You thrive in the balance between the many different tasks that together create a great experience: You can in one hour take care of guest reception, member contact or meeting setup and in the next work on shift planning, quality assurance, invoicing, supplier dialogue or coordination of the team's tasks.

You naturally sense what needs to be done and take responsibility before a task becomes a problem. You ensure that the houses always appear inviting, well-organized and ready for the day’s members, guests and events.

For us, good leadership means being visible, present and action-oriented. You do not lead only through plans and follow-up, but by being an active part of the operation, setting the standard in practice and supporting the team where it is most needed.

Your responsibilities include, among other things

• Daily operations and service across the departments at Kongens Nytorv
• Leadership, motivation, training and development of the team
• Onboarding and training of new employees as well as ongoing training in hosting, service and Office Club standards
• Scheduling and coordination of tasks
• Quality assurance and follow-up on the houses’ standards
• Ensuring inviting, well-organized and operationally ready environments
• Ongoing member contact, tours and presentation of Office Club
• Collaboration with customers and suppliers
• Invoicing and other administrative tasks
• Close collaboration with Office Club’s other leaders and the central operations organization

Who are you?

You have solid experience from the hotel, restaurant, event or hospitality industry and are used to combining great guest experiences with efficient operations and people management. Several years of relevant industry experience are a prerequisite for the position.

It is important to us that you

You are a proper and approachable person who meets members, guests, colleagues and partners with respect, calm and composure.

You have a eye for detail and know that the small things often make a big difference to the experience of a house: from a good welcome and the right atmosphere to the structure behind the scenes and consistent follow-up. You are also a natural culture carrier who leads by example and contributes to a work environment characterized by trust, helpfulness, responsibility and good humor.

We imagine that you

• Have a natural hosting instinct and a strong understanding of hospitality
• Work properly, respectfully and professionally – even when the pace is high
• Have a sharp eye for detail and understand the importance of quality in both service, environment and operations
• Are approachable, welcoming and good at building trusting relationships
• Take responsibility, follow up and make things happen
• Are a clear and present leader who motivates your team
• Have experience training and developing employees in practice and thrive being a visible professional role model in everyday life
• Work in a structured way and maintain an overview, even when the pace increases
• Are solution-oriented, action-oriented and have commercial understanding
• Thrives in a changing daily life, where you both think ahead and act here and now
• Take the lead and jump in yourself when the situation calls for it
• Can communicate confidently and openly in both Danish and English

What you can expect

You will have a central and visible leadership role right in the middle of Kongens Nytorv, where high quality, present hosting and good relationships are part of everyday life.

You will have great responsibility and at the same time close cooperation with engaged colleagues and leaders who help each other, take responsibility and collaborate to lift when needed. At Office Club, no task is too small, and we believe that the best guest experiences are created when everyone participates in the whole.

The position is full-time with start date by agreement and direct reporting to our COO. We offer a salary according to qualifications, pension and health insurance as well as a workplace with high professionalism, a good working environment and an informal, respectful tone of voice.

You will become part of a team that daily works to make the workday something truly special for our members and guests HomeAtWork

Ready for the next step?

Can you see yourself as the unifying leader and host who drives everyday life forward at Brønnums Hus, Harsdorffs Hus and Aurora Lounge? Then we would love to hear from you. Please send a brief, motivated application, your CV and preferably a similar photo via the link. Our COO, Katrine Brinck Thorsager, handles recruitment and looks forward to hearing from you. Concrete and relevant questions about the position can be directed to Katrine at phone: +45 4888 8700

We conduct interviews on an ongoing basis and hire when we have found the right match. Read more about Office Club at www.officeclub.dk.

Department: Kongen Nytorv 5 1055 Copenhagen K