Sales Technician

About the role As a Sales Technician at DBVVS you will have a daily routine where technical knowledge, energy and good customer service create value. You will become a central part of the team that works with heat source solutions for both private and commercial sectors. This is a role for someone who enjoys both numbers, technology and dialogue, and who wants to be close to customers without traveling the country every day.

You will be the link between customers, our installers and the rest of the team. You have an important task to ensure that our solutions are well thought out and realistic in practice. At DBVVS we work with quality, transparency and integrity, and you will have plenty of opportunities to influence both solutions and the customer experience.

• Advise customers on technical solutions within heat pumps, pellet stoves and other heat source solutions
• Prepare offers, calculations and technical descriptions in close collaboration with the sales assistant and the sales and support team
• Follow up on offers, customer dialogue and ensure good and professional service throughout the process
• Contribute to quality assurance of projects and documentation in our work
• Contribute to ongoing improvement of processes, tools and the overall customer journey at DBVVS

Who you are We are looking for a person who is curious about technology and heating solutions and at the same time finds it natural to be in dialogue with customers. You don’t need to know it all from day one, but you are eager to learn, take responsibility and follow up on things. You are structured in your approach, but also open to sparring, new ideas and smarter ways of doing things.

You are comfortable answering the phone and writing emails, where you represent DBVVS with a positive, service-oriented and professional approach. Your technical understanding enables you to see through solutions, ask the right questions and see what provides the most value for the customer both in the short and long term.

• Education as installer, VVS technician, or other relevant technical education
• Experience from the VVS industry
• Solid technical understanding and willingness to dive into new products and systems
• Experience with customer contact, sales, advisory or project coordination in technical environments
• Comfortable working with common IT tools and preferably CRM or quotation systems
• Danish in writing and speech and comfortable communicating with different types of customers and partners

We offer At DBVVS you get colleagues who are passionate about professionalism and appreciate a relaxed, social work environment with room for humor in daily life. We have a flat structure, short decision paths and strong trust that you can plan your day yourself. Of course with a strong team behind you. We work with modern technologies and new systems and long-term customer relationships based on quality and integrity.

• Full-time with flexibility
• Good employment terms with salary according to qualifications
• Close collaboration across teams
• High degree of autonomy, responsibility and opportunity to influence your own tasks
• A working environment where respect, quality, transparency and sustainable heating solutions are at the center

Workplace Your fixed base will be at Svendborg Landevej 42, 5874 Langå, Denmark.

How to send your application If you can see yourself as our new Sales Technician at DBVVS, we would love to hear from you. Please send your application and CV along with any relevant attachments via the "search for the position" button. We evaluate applications on an ongoing basis and invite candidates to interviews as we receive interesting profiles.