Service-minded office clerk for the CPR Administration

Satisfied customers make the workday better. Do you agree? Then CPR's customer team might be something for you.

In the CPR administration's customer team we assist the businesses and authorities that daily retrieve and use data from CPR. Right now we have a vacancy as assistant or senior assistant in the team. It requires flair for IT systems, an interest in good customer service, and the ability to communicate well and clearly both orally and in writing.

Your duties

You will at first need to assist customers with creating new agreements, invoicing, support and sparring. We ensure thorough on-the-job training. In the beginning it will involve answering written inquiries in our service desk, and soon you will also participate in phone handling of customers.

About you

You have a relevant vocational education in office, trade and business services, or equivalent.

We do not expect you to know everything about CPR and our tasks. For us, it is more important that you

• are a team player .
• can balance several different types of tasks and prioritize in line with our overarching goals.
• have the desire to learn new things and develop yourself together with your team.
• thrive on handling generalist tasks on the one hand and delving into individual cases on the other – and in time establish your own specialist area .
• understand and want to provide good service – and occasionally go the extra mile to ensure the customer is fully served.
• are curious about how our data is used and how it can do the most good for society.

CPR administration

You will become part of the CPR administration, which is responsible for operation, maintenance and development of the CPR system. We are responsible for ensuring that the CPR system's information about individuals is available to our many customers, consisting of Danish authorities and private companies. Our customers should experience that we provide good and up-to-date service – within the framework of the CPR Act and the General Data Protection Regulation.

We place emphasis on an informal tone and good collegiality. We have a sense of humor as well – even on days when we are busy.

Should you help shape the future?

Knowledge shapes the future, and in the Ministry of Research, Education and Digitalisation we work to create value in society through excellent education and research. Digitisation is part of Danes' everyday life and the world, and in the Ministry we must also be Denmark's strategic view on digitalisation, so Denmark can also be a digital leader tomorrow. With us you become part of an ambitious workplace where skilled and committed employees contribute to an environment characterized by collaboration, well-being and results.

Salary and employment

You are employed as an administrative clerk in the Ministry of Research, Education and Digitalisation under the agreement between the Ministry of Finance and HK. You will be placed in salary grade 2 or 3 depending on competencies and relevant experience. There is an opportunity to negotiate allowances that match your qualifications.

You can find information about the salary levels at www.loenoverblik.dk .

The position is full-time. We are based at the Agency for Digitalisation, so the workplace is Landgreven 4, 1301 Copenhagen K.

If you have questions about the position, you are welcome to contact the department head Maria Antonsen at 72 26 97 30.

It is a prerequisite for employment that you can be security cleared at any time during employment, and you must be able to maintain the clearance throughout your employment.

Apply for the position

Submit your application, CV and examination documents electronically via the job posting at www.fudm.dk . We must have received your application no later than Monday, November 16, 2026.

Equality in all its aspects is important. Therefore, all interested regardless of ethnic origin, religion, gender, age or the like are encouraged to apply for the position.