Customer Service Assistant for Fire & Rescue Southern Jutland

At Brand & Redning Sønderjylland we work with much more than blue lights and red cars.

Our service area includes, among other things, security department, service shifts, inspection of fire extinguishing equipment, first aid equipment and defibrillators in all three of our owner municipalities, as well as playground inspection in the Tønder and Haderslev municipalities.

The service area has in recent years been in rapid development, and we undertake tasks that are directly related to our three owner municipalities.

You will help ensure the overall overview of extinguishment inspections in the municipalities of Tønder, Haderslev and Aabenraa, including planning of inspections, ordering, execution including reporting and the subsequent invoicing. In short, you are involved from start to finish and there isn’t a day like another.

In connection with extinguishment inspections we also perform inspections of first aid equipment, defibrillators and fire hydrants. Therefore it is important that you enjoy customer contact and can advise our customers on the right products and solutions.

In addition you will have tasks within playground inspection, where you together with our current playground inspector will carry out a portion of the annual inspections of the approximately 200 playgrounds in Haderslev and Tønder Municipality.

We are looking for an employee who

• can handle a versatile function with a combination of practical and physical work as well as administrative tasks.
• has good communication and presentation skills.
• thrives working independently and wants to take on service tasks with responsibility and engagement.
• can plan their own workday with a focus on optimizing working time to avoid idle time and extra driving.
• is motivated by freedom with responsibility, while wanting to be part of an organization where we pull together, help each other and have a strong focus on cooperation, quality and a professional handling of tasks.

It can be an advantage if you are a functionally trained firefighter and would like to join our ”flying firefighter” function, where you participate in deployments at local fire stations if you are nearby, as needed during working hours. Or perhaps you would like to take the training to become a firefighter, which is also an option, but it is not a requirement to be considered for the position.

You will in daily work have access to a very nice newer company car with good interior and space, as well as all tools and equipment required for the various tasks. In addition there will be thorough training in the tasks.

About Brand & Redning Sønderjylland

Brand & Redning Sønderjylland is a municipally owned § 60 company between the municipalities Haderslev, Tønder and Aabenraa.

We are the municipalities' joint authority regarding preventive and emergency rescue services. We respond to about 1000 operations annually. At the same time we perform various tasks for our owner municipalities on their collectively about 250 buildings, such as service guard duties, theft protection of municipal buildings, education and courses, playground inspection on about 200 playgrounds and extinguishing service, etc.

We are 32 full-time employees, 8 part-time incident leaders, 15 service guards, about 40 hourly-paid instructors and around 800 volunteers and part-time firefighters spread across 32 fire stations.

At Brand & Redning Sønderjylland we work according to our three core values which are “integrity, care and consideration” and we strive to always solve our tasks and meet others based on these three words. Therefore it is important to us that you can identify yourself with the three core values and incorporate this into your work.

Further information about Brand & Redning Sønderjylland can be found on our website www.brsj.dk . Here you will also find Brand & Redning Sønderjylland's core story.

Salary and employment terms

Salary and employment terms are in accordance with the applicable collective agreement.

It is also a condition of employment that you can complete and pass a week-long course at Teknologisk Institut in Aarhus (08 – 12 March 2027) and obtain certification as a playground inspector.

Please note that prior to employment a background check including child- and criminal record will be obtained, and that employment will be conditional on these being satisfactory.

This is a full-time position.

We wish to have the position filled by 1 December 2026.

Further information

If you have questions about the position, you are welcome to contact Head of Staff and Service Thomas Lund Sørensen at tel. 21 30 87 04 or Torben Godballe at tel. 42 76 56 34.

Application

If the above has aroused your interest, please send your application and CV via the link no later than 18 October 2026. The employment interviews are expected to be held on 26 October 2026.

The municipality's mission is that together we create Det Gode Liv .

If you are a newcomer, we want you to settle in quickly and well. Therefore we have a number of offers for you - and those who may move with you.