Support staff for the transport office in Vamdrup

Support assistant for the transport office in Vamdrup

Create overview and help our drivers get moving smoothly

Are you service-minded, good at coordinating and thriving with a day where plans can change? Do you want to help drivers and colleagues find solutions so the vehicles reach the customers? Then you might be our new supporter in the dispatch department in Vamdrup.

About the job

As a support assistant you will be an important link between our drivers, dispatchers, customer service and external partners. You help to make the daily operations work and follow up on both practical challenges and administrative details.

The day-to-day includes close contact with many different people. One task may be to help a driver find a vehicle or clarify a delivery, while the next may be to check trips or ensure that the information in our systems is correct.

About the position

• Support to drivers for changes to trips and questions about pickup, delivery, keys and vehicle placement.
• Adjustment of the dispatching when changes occur in ongoing and planned trips.
• Control of completed trips, coordination of reloading and sending trips to the drivers' system.
• Handling the transport email and follow-up on missing or not yet dispatched trips.
• Administrative tasks such as following up on drivers' time registrations and deregistering delivered vehicles.
• Dialogue with customer service and partners about deliveries, transportation and correct information in the systems.
• Coordination with ports and external partners about pickup and access.
• Preparation of delivery instructions and handling of transport documents.

About you

We assume that you have experience with support, coordination or administration – preferably from the transport or logistics industry. The most important is that you are service-minded, work in a structured way and follow up on tasks to the letter.

We emphasise that you

• Are open, approachable and communicate positively with drivers, colleagues and partners.
• Can keep an overview and prioritise when several tasks require your attention.
• Work meticulously and have an eye for ensuring that information and registrations are correct.
• Have a flair for IT and easily get to grips with different systems.
• Take responsibility and find practical solutions when plans change.
• Are a good team player who can also work independently.

We offer

You will become part of a team with skilled and helpful colleagues, high professionalism and an informal tone. You get a varied role close to daily operations, where your effort makes a real difference for drivers, colleagues and customers.

With us you will have the opportunity to use your skills in service, coordination and administration in a daily work environment where collaboration is essential for our success.

The position is 37 hours a week, Monday to Friday. You will be part of a support team of three colleagues who will cover the time window from 08:00 to 19:00.

Interested?

We are looking for a new colleague as soon as possible, so please send your motivated CV today via the link in the posting. You are, of course, welcome to include a short application, but this is not required.

If you have questions about the position, you are welcome to contact Transport Manager Tina Bjerregaard at 28 11 46 64.

We look forward to hearing from you :)