- Location
- Storkøbenhavn
- Company
- Lederne
- Working hours
- Full-time
- Posted
- 26 September 2026
- Application deadline
- 19 October 2026
- Category
- Kunderådgiver
About the job
Are you ready to become part of a dedicated team where you advise and help our members? Right now we are looking for a new colleague who thrives with professional responsibility, variation in tasks and a close collegial community.
Lederne A-kasse consists of about 40 skilled and engaged colleagues, where the majority work as A-kasse consultants. Each day we advise our more than 125,000 members in Lederne A-kasse on unemployment insurance legislation in Denmark's largest professional organization for managers and aspiring managers. We are proud of our high member satisfaction, which is based on accessibility, professional and personal advice that creates both a safe working life and financial security through our guidance.
Your tasks
As an A-kasse consultant you will have an independent portfolio with varied and meaningful tasks. You will among other things:
- Advise members by phone and in writing regarding unemployment insurance legislation and thereby contribute to maintaining our good, targeted member service
- Process applications for unemployment benefits and disbursements, including secondary employment and supplementary unemployment benefits and possibly early retirement and debt collection.
- Share and exchange knowledge with colleagues across the A-kasse and the rest of Lederne
- Contribute to efficiency and development of processes and workflows
You report to the Head of Insurance and become part of a team of about 17 colleagues.
Your profile
We imagine that you
- Have experience with or an interest in the unemployment insurance area, including advising on unemployment benefits, handling of unemployment declarations, supplementary unemployment benefits, self-employed side work and payment of unemployment benefits. Knowledge of early retirement or debt collection is an advantage but not a requirement.
- Thrive in member contact and case handling or are curious to develop yourself within the area.
- Have good IT understanding and preferably experience with Modulus and CRM. If you have not worked with the systems before, we will provide the necessary training.
- Have experience or a desire to learn to work with automation and streamlining of processes, including using AI solutions in an unemployment insurance context.
- Are a team player who actively contributes to collaboration and is motivated to achieve results together with others.
- Are curious, proactive and contribute positively to a good working environment and strong community.
We offer – Lederne as the workplace
In 2026 Lederne received the Great Place to Work® award as Denmark's 4th best workplace among large companies and at the same time received a special prize for equality.
“The awards mean a lot. Not least because it is the employees' own assessments that lie behind. Lederne is proud of and grateful for that. And perhaps the two prizes are connected. Because when there is room for diversity, that creates inclusivity and a culture that supports well-being and a good working environment,”
says Chief Executive Bodil Nordestgaard Ismiris.
We offer a professional and informal workplace, where there are free frameworks in a professionally exciting job together with engaged, skilled and supportive colleagues.
We have among other things seven weeks of vacation, health insurance, dental insurance, accident insurance, sports activities, Meyers canteen arrangement including takeaway, massage arrangement, etc.
Our office is located at Vermlandsgade 65, 2300 Copenhagen S with free parking. We make it easy to cycle or use public transport to the workplace and offer the option to work from home up to two days a week.
We are an inclusive workplace where we take into account the balance between work and family life. We actively work with diversity and inclusion and always aim to maintain a diverse employee base. Therefore we encourage everyone, regardless of gender, ethnic origin, religion, age, gender diversity, sexuality, political affiliation, etc., to apply for the position.
Become a part of us
Do you want to help secure a safe working life for our members?
Even if you may not meet all the requirements of the position, we hope to hear from you and perhaps become part of our professionally strong and social team, where your effort matters. We do not want a formal application, but prefer to receive your CV, including 3-5 lines about your motivation for the position. At Lederne it is not important how you look, but rather who you are as a person. Therefore we would like to refrain from including a photo on your CV.
We encourage you to apply for the position as soon as possible and no later than Monday October 19 at 8:00. We conduct ongoing interviews and if we find the right match before the application deadline expires, we will close the job posting.
If you have questions about the position, you are very welcome to contact Insurance Manager Heidi Mather at email: [email protected] or phone: 29 20 04 55 or Insurance Manager Janne Nielsen at email [email protected] or phone: 20 84 34 34
We look forward to hearing from you!
Application deadline: Oct 19, 2026
Location: Copenhagen
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Unemployment insurance fund consultant for Lederne A-kasse
Lederne · Storkøbenhavn