Visitator/caseworker for the Self-Nominated Team in Visitation North

Are you passionate about the authority role, and would you like to make a difference for citizens who have chosen self-appointed helpers? Then we may have the job for you.

We are looking for an engaged visitation officer/case handler for our Self-Appointed Team, where you will be part of a professionally strong and specialized team. Here we work with visitation and case handling of schemes with self-appointed helpers and have close contact with both citizens, relatives and partners.

You will primarily work with case processing under the Service Act § 94 for citizens below pension age and the Elderly Act § 20 for citizens who have reached pension age.

About the job

As a visitation officer/case handler you will be an important part of the work to assess citizens' needs and possibilities for self-appointed helpers. You must be able to navigate the legislation confidently while also having a sense of the individual citizen's situation, wishes and resources.

You will have an independent role, but you are never alone. We emphasize professional sparring, collaboration and a good dialogue with both colleagues and citizens.

Your tasks will among other things be

• Visiting and processing applications for self-appointed helpers under the Service Act § 94 and Elderly Act § 20
• Conducting home visits and functional assessments to reveal the citizen's concrete help needs
• Assessing the suitability of the helpers chosen by the citizen
• Drafting decisions and ensuring precise documentation and record-keeping
• Advising and guiding citizens and relatives about the scheme and its framework
• Following up on and reassessing existing schemes
• Participating in close cross-disciplinary collaboration around the citizens

We work in both Cura and Nexus, so your digital system understanding will also be an important part of everyday life.

Who are you?

We imagine that you

• Are trained as a nurse, occupational therapist or physiotherapist
• Have experience with or an interest in the authority role
• Have knowledge of the Service Act and preferably the new Elderly Act
• Have experience with Cura and/or Nexus – or are willing to quickly learn the systems
• Are good at communicating and creating a good dialogue with citizens and relatives
• Can stand firm on the professional and legislative basis while meeting the citizen respectfully and properly
• Work in a structured way and can keep an overview, even when there are many different tasks and collaboration interfaces

We offer

For us you get

• An exciting and specialized authority task with a high degree of independence
• Dedicated and professionally skilled colleagues
• A cross-disciplinary work environment with the possibility of sparring
• A thorough introduction to tasks, workflows and IT systems
• Flex-time and working hours placed on weekdays during daytime
• An workplace focused on professionalism, collaboration and development

Employment terms

The position is a permanent 37-hour-per-week role starting on 1 December 2026.

We work with flextime, and the working hours are during weekdays in daytime.

Salary and employment terms follow the applicable collective agreement and within the framework of local salary formation. We obtain a criminal record certificate and take references in connection with the appointment.

Visitation North is located at Helsingborggade 16, close to Svanemøllen Station.

If you have previously been employed by the City of Copenhagen, also apply

If you are considered for a position in a municipal unit, we will check whether you have been dismissed or terminated from the municipality within the last three years and share relevant information with the hiring manager. This may also include information about criminal offenses that led to dismissal or expulsion from the City of Copenhagen, information about substance abuse such as a positive alcohol test or information about medical history that could have significant impact on a new hire in the municipality.

This does not apply to employment at a self-owned nursing home. Read more about reference checks here .

Further information

If you have any questions about the position, you are very welcome to contact department head Janne Hansen at 21 59 35 62.

We look forward to hearing from you and reading your application.

Apply via the link no later than Friday 23 October 2026

We will hold recruitment interviews on 27 October 2026.

About the Health and Care Administration

Our daily work revolves around people. See more about our everyday life at www.vores-hverdag.kk.dk .