Would you like to be part of the customer service team at Kirsch Group?

Kirsch Group is growing, and we have big ambitions to set the standard for the best customer experiences. Therefore we are looking for a dedicated colleague who will help strengthen our customer service team!

You will become part of a team where there is pace, high spirits and a focus on delivering service of the highest class. We are looking for you who love contact with people, thrive with many daily inquiries and are motivated to find the right solution. You are curious, eager to learn and want to become an expert in our products so you can guide customers in the best possible way. At the same time you have an eye for detail and ensure that tasks and appointments are followed through to the end.

Your everyday life with us

You will have a central role in our customer service, where your ability to create overview and momentum makes a difference for both customers and colleagues.

You will, among other things, be responsible for

• Answer customer inquiries by phone and email
• Handle, coordinate and follow up so tasks are brought to a successful conclusion
• Support both private customers and colleagues in the field
• Register and document cases in our systems (E-track, Navision – Business Central from 2026)

Who are you?

You do not need to come from a traditional customer service background. The most important thing is that you are motivated by contact with people and can build good relationships.

We imagine that you

• Have experience with telephone customer service, retail etc. and are used to many daily calls
• Work in a structured way and ensure that tasks are completed correctly
• Are clear, approachable and solution-oriented in your communication
• Want to learn new things and immerse yourself in our products and IT systems

What you will be part of

At Kirsch Group you will get

• A team that helps each other and has an informal tone
• A day with a fast pace and focus on solutions
• A culture where we take responsibility and get things done
• Respect for both customers and colleagues, even when it goes fast

Practical info

• Permanent employment, 37 hours/week
• Monday–Thursday 8–16, Friday 8–15.30
• Workplace: Greve
• Salary according to qualifications and pension
• Lunch scheme, health insurance and social events

Application

Send your CV and a short description of your motivation as soon as possible - applications are reviewed on an ongoing basis.

If you have questions about the position, you can contact Emina, Team Leader in Customer Service, at tel. 54 33 63 05.

We look forward to hearing from you.