Citizen Advisor to the Team for Labour Market Benefits.

Are you service-minded? Hardworking? And a good colleague? Then you are our new Citizen Advisor in the Team for Labour Market Benefits.

Team Labour Market Benefits, which is part of the Citizens' Service in Halsnæs Municipality, is seeking a flexible and development-oriented citizen advisor with good collaboration skills. You should have the desire and interest to work with the tasks under the Act on Active Employment Efforts and the Act on Active Welfare Efforts, where it is important that our citizens experience friendly, efficient, and professional case handling when they contact us.

We would like to have an experienced colleague, but if you are a recent graduate we offer a thorough introduction, a buddy system, and close collaboration on the tasks.

Your tasks in Team Labour Market Benefits will among other things be

• To process applications and make decisions on subsistence benefits under the Active Act (Aktivloven) (§ 16-20)
• To ensure that citizens receive the correct benefit on time – with the correct professional justification
• Ongoing case processing in KY (Municipal Benefits System), e.g., hearings, sanctions and follow-up
• To advise and guide citizens about possibilities and limitations based on a holistic approach
• Disbursement of flexible wage subsidies and unemployment benefits
• Be part of the Citizens' Service expeditions, where we process passports, driving licenses, MitID, etc..

About you

The most important qualification is that you thrive on and want to work with the payment of benefits, with citizens at the center. You should want to develop yourself together with your team, and you should help develop the tasks in line with changed legislation and ongoing changes. As our new Citizen Advisor you will work closely with six other colleagues.

In addition, we value that you

• Have experience with paying out benefits in the cash welfare area and with the Municipal Benefit System (KY)
• Have knowledge of flex-wage subsidies and unemployment benefits
• Are service-oriented internally and externally, outgoing and eager to meet people with many different needs and backgrounds
• Are robust and can keep many balls in the air at once
• Are municipally educated with a completed kommunom or other relevant education or experience

About us

• We are a workplace with a focus on cooperation and development
• An organization where managers and employees dare to take responsibility and try new ways
• A group that quickly adapts to meet future challenges and seize new potentials
• Committed colleagues
• An outward-facing job
• Good staff conditions such as canteen, gym and a well-functioning staff association

Citizen Services is part of the area Social, Citizens and Employment. The Citizen Advisor reports to the head of Citizen Services.

We put citizens at the center and focus on the cohesive service that we provide professionally both in person and by telephone.

Would you like to know more

Contact subject specialist Michelle Lundberg, tel. 51 31 71 39 or head of Citizen Services, Merete Hedegaard Normand, tel. 29 63 00 31 / 47 78 42 15.

Salary and terms of employment

The position is 35 hours per week.

Salary and terms of employment are set in accordance with the applicable collective agreement for administration and IT (HK agreement) and the principles of Ny Løn. In addition, qualification and function allowances may be agreed. The expected total salary is in the range of DKK 28,644.50-32,626.22 excluding pension, depending on experience and qualifications.

Application deadline is 19.11.2026 at 12.00. Interviews are expected to be held on 26.11.2026.

Become part of Halsnæs – a great place to work and a great place to live

We are a modern and inclusive workplace with about 3,000 colleagues, who every day strive to deliver welfare and high-quality service. Our values – integrity, possibility and wholeness – are the foundation for everything we do.

At Halsnæs Municipality we work close to nature, sea and fjord – and with the capital within reach. Here you get not only an exciting job but also the opportunity to create a life with calm, community and active experiences. Many choose to settle here to get more space, closeness to nature and a strong local sense of community.

Would you like to know more about what it is like to work in Halsnæs Municipality? Visit our website or our LinkedIn profile.

Would you like to know more about living in Halsnæs? Visit Move to Halsnæs and see what the area can offer you and your family.