Job in Barcelona - Telesales & Sales Support Agent - Start 23 November.

Telesales & Sales Support Agent – Barcelona - Start date 23 November.

Work model: Hybrid (after 3 months onboarding)

The company is a global leader in digital payment solutions and develops innovative software and hardware products that ensure secure and seamless transactions worldwide.

About the role

As a Telesales & Sales Support Agent you will mainly engage with partner companies and potential existing customers. The role is split between 50% sales support and administrative tasks (follow-up on contracts, documentation, coordination) and 50% outbound activities .

It is a quality-driven sales role where authentic, value-creating dialogues are essential – while delivering on volume, targets and performance.

Your responsibilities

Sales & Customer Engagement

• Initiate professional and valuable conversations with decision-makers
• Build trust and uncover customer needs through a consultative selling style
• Handle objections and guide customers toward appropriate solutions
• Drive upsell- and cross-sell opportunities to increase customer value

Partner Sales

• Engage customers from the company's strategic partners
• Promote and sell products and services in line with partner agreements
• Represent both the company and the partner and ensure a consistent customer experience

General sales activities

• Achieve or exceed individual and team-based sales targets
• Accurately record customer interactions and transactions in the CRM
• Provide feedback and insights to improve sales strategies and customer engagement
• Adhere to professional standards and internal guidelines

Lead sources

• Qualified leads based on the company's customer analysis
• Partner-driven campaigns (email marketing, webinars, landing pages)

Salary & working conditions

• Base salary: €1,600 gross per month
• Bonus: €200 gross per month (planning & quality)
• Pilot phase: €200 gross per month (based on sales targets)
• After the pilot phase: Unlimited commission

Working hours: Monday to Friday, shifts between 08:00–18:00

Hybrid: After 3 months of in-office onboarding, possibility of up to 3 days remote per week (depending on performance)

Contract: Full-time

Holiday: 23 vacation days per year

Requirements for you

• Experience in sales or telemarketing
• Strong communication and relationship-building skills
• Motivated, structured and comfortable with both support and outbound sales

The Danish department is part of the Nordic team with about 15–20 colleagues in the office. Everyone can apply for the job – motivation and competencies are the most important.

Training & development

• Paid, comprehensive training (2 weeks) in products, telesales processes and tools
• Ongoing coaching and support from experienced colleagues and team leaders
• Opportunities for skill development and internal career growth

Benefits

• Restaurant, transport, daycare
• Free online Spanish lessons outside of working hours
• Access to a health app
• Discount on housing placement through partnering real estate agents (10% on the first rental agreement)
• Assistance with NIE and other administrative processes via external partners

Want to join the team? Then seize the opportunity and apply now ! Contact us at [email protected] or [email protected]

You can also book a chat with us right now via this link: Book a call