M365 operations specialist for Group IT

Are you structured, have a flair for IT operations, and are you motivated by creating stable and efficient processes? Do you want to ensure a secure and well-functioning operation of the Microsoft 365 platform for the satisfaction of about 45,000 colleagues in the City of Copenhagen? And would you like to be at the forefront when it comes to the latest changes and products on the Microsoft platform?

Then you may be our new colleague in Corporate IT's M365 team.

About the position

As a operations specialist in the M365 team, you will be an important part of the work to maintain and develop the operation of the Microsoft 365 platform and the Power Platform in the City of Copenhagen. You will join a dedicated team that works to ensure a well-functioning, secure and up-to-date Microsoft 365 solution for the entire City of Copenhagen. We work agile, so your tasks will continuously be planned and solved in close collaboration with the team and its Product Owner.

It is therefore important that you thrive in a team-based environment, while being proactive and taking responsibility for your own tasks.

Your primary tasks

• monitor and assess ongoing updates and changes in the Microsoft 365 platform, so that significant changes for the City of Copenhagen are identified and handled in a timely manner
• ensure ongoing maintenance and updating of the annual cycle of operations activities in the team and contribute to ensuring that the annual cycle tasks are handled through an efficient and well-functioning process
• prepare and update guidelines and ensure that our communication channels are kept up to date
• perform system owner tasks in close collaboration with the team
• ad hoc tasks as part of ’3rd Level Support’

About you

We expect that you

• have experience with IT operations, administration and governance
• enjoy providing support to colleagues and partners and are motivated by helping others
• work in a structured manner, are a team player and are willing to participate in cross-functional tasks and development
• have basic knowledge of Microsoft 365 and familiarity with the Power Platform or a desire to learn more
• take pride in documenting your work thoroughly
• you can communicate technical information in an easily understandable way

It is a requirement that you can communicate well in Danish, both spoken and written.

We offer

• a casual work environment with ample opportunities for professional development and continuing education
• a structured onboarding program with good opportunities for sparring
• flexible working conditions, high job satisfaction and good camaraderie

About the workplace

The M365 team is located in the service area The Digital Workplace, where you and the team collaborate with other agile teams to develop end-to-end solutions for our many and diverse users in the administrations. Our joint purpose is that the municipality's employees are well equipped digitally to solve their tasks for citizens and businesses.

In The Digital Workplace there is high morale, good cross-team collaboration and an open tone, which we all believe creates the best conditions for delivering good solutions.

Employment terms

Salary and employment terms in accordance with the applicable collective agreement and within the framework of local pay formation. The position is essentially a 37-hour week with family-friendly working hours and flexitime. Your workplace will be Corporate IT on Borups Alle in Copenhagen NV.

We wish to fill the position as soon as possible, and we look forward to receiving your application.

More information

If you have questions about the position, you are welcome to contact team leader Rikke Aabye at 53 59 06 18 or Product Owner Mette Engbæk Larsen at 21 57 50 07.

Apply via the link no later than Wednesday 11 November 2026

We will hold interviews in weeks 47 and 48.

About Corporate IT

We are KIT – Copenhagen Municipality's Corporate IT. We go to work to make a noticeable difference in the City of Copenhagen. Our goal is to make digitalization simpler and to strengthen greener and more user-friendly IT solutions for the benefit of the whole Copenhagen. Every day we deliver stable and secure IT operations to over 45,000 employees. Read more at koncernit.kk.dk .