Resource Coordinators for Citizen-Centric Initiative

Do you want to help ensure that the citizen's needs, employees' competencies and our resources come together in everyday life?

We are in the middle of one of the largest and most exciting changes in the health and elderly care sector. Based on the Older Persons Act, we organize ourselves into fixed interdisciplinary teams where the citizen's wishes, resources and life situation are the starting point for the support and help we deliver.

At the same time, we are implementing our new management logic, the Citizen Journey. The ambition is clear: Citizens should experience continuity, self-determination and support to live an independent and meaningful life for as long as possible.

Across Health and Elderly Care we are also working with a cultural shift from individual responsibility to shared accountability. We must not only succeed with each of our parts of the task. We must succeed together for the citizen's entire journey.

Here you will have an important role as a Resource Coordinator. You will become a central driving force in daily coordination and planning and will help to create coherence between the citizen's needs, the team's competencies, and the resources at our disposal.

Therefore we are now seeking Resource Coordinators for the Citizen-Centered Initiative.

Your role as a Resource Coordinator

As a Resource Coordinator you will take a central role close to the citizen-facing team. You must help to create an overview and coherence in everyday life and support that citizen pathways translate into concrete, coordinated and professionally sound interventions.

You will work closely with the team, the department head and the district leader and will at the same time be an important link to, among others, the visitation team and other partners around the citizen's journey.

A significant part of your task will be to ensure that the citizen's needs, employees' competencies and the available resources fit together. You must be able to see both the day-to-day needs and the longer perspective and contribute to creating a plan that supports continuity and quality for the citizen.

Your main tasks

As a Resource Coordinator you will, among other things

• coordinate and support citizen journeys across home care, nursing and occupational therapy based on the citizen's goals and self-determination
• support daily planning and allocation in CuraPlan and continuously adjust the planning when needs and operations change
• work systematically with master plans and day-to-day planning with a focus on continuity for the citizens
• support that tasks are distributed according to the right competencies, and that delegation is performed correctly
• contribute to interdisciplinary coordination through, among other things, triage, citizen conferences and ongoing dialogue with the team
• support collaboration with the visitation team and other partners around the Borgerrejsen
• contribute to coordinating competence development and knowledge sharing in the team
• follow up on quality, planning and documentation
• support empowerment and shared accountability in the team
• contribute to stable operations with a focus on quality, wellbeing and the use of our total resources
• opportunity to handle shift scheduling in Optima in close collaboration with management
• opportunity to take on the role of meeting facilitator in various meeting forums

You also maintain a close connection to practice and will to some extent participate in the citizen-centered operations. It is important to us that you know the reality you help coordinate. Your participation in the day-to-day should be balanced so you can continue to perform your core task of coordination, planning and overview.

Who are you?

We are looking for you who have a health-professional background and who thrive in a daily life where planning, coordination and interdisciplinary collaboration go hand in hand.

We value that you

• have an overview and work structurally, even when everyday life changes
• communicate clearly and collaborate well with different professional groups
• can prioritize and translate needs into action
• have a sense of the connection between tasks, competencies and resources
• have insight into delegation and interdisciplinary collaboration
• have knowledge of Cura and CuraPlan
• are curious about new ways to work and organize us
• wish to actively participate in implementing the Borgerrejsen and the development of the fixed interdisciplinary teams
• can navigate changes while contributing to calm, direction and structure in everyday life

Practical information

We are seeking Resource Coordinators for several districts in the Citizen-Centered Initiative. You can choose to apply broadly to the Citizen-Centered Initiative or indicate interest in a specific district.

Application deadline: November 16, 2026

Recruitment interviews: weeks 47 and 48

Start date: January 1, 2027

Salary and employment terms: According to the applicable collective agreement.

If you have questions about the position,

you are welcome to contact

Quality and Implementation Manager

Anne Skou Østergaard

Phone: 51 32 13 98

Do you have a sense for people, professionalism and planning, and would you like to be closely involved in the development of the future citizen-centered effort? Then we look forward to hearing from you.

In Herning Municipality we place importance on equality and diversity and encourage all qualified applicants to apply. Salary and employment terms are determined according to the applicable collective agreement, including the fixed provisions regarding local pay formation. We follow the principles of pay transparency, and you can find information about the wage level in Herning Municipality via this link: KRL . We handle your personal data in accordance with GDPR and therefore only accept applications through our recruitment system. Click on SEARCH THE POSITION at the top to apply for this position.