Caseworker for official travel in the Defence

We are seeking a case manager to advise on the official travel area for the Defence Personnel Command in Ballerup.

Would you like a daily life where no two days are the same and where you daily interact with the armed forces' employees when they seek advice on everything from travel benefits and allowances to relocation allowances, etc.? Then you may be our new colleague in the team for additional expenses.

About us

The Centre for Collective Agreements is one of seven centres in the Personnel Command. We advise, among other things, on more than 70 collective agreements and negotiate more than 30 delegated agreements with the trade unions.

We are based in Ballerup close to the motorway, shopping opportunities, public transport and cycle paths.

The centre is organised into two negotiation sections, a collective agreement support section and a collective agreement coordination section. We get along well and have an informal tone.

In our centre we take pride in delivering professional advice at a high professional level, and we attach great importance to professional sparring and knowledge sharing, where there is room to become wiser. For larger tasks and projects we work across the entire centre.

About the section

The section has seven dedicated employees and handles a wide range of tasks such as advising on benefits during travel, deployments and postings and on civil servant pensions. The section also has responsibility for coordinating cross-cutting tasks in the centre, and for supporting collaboration between the various sections.

About the position

The Defence Ministry's area is large, and we have employees employed all over the realm, including Greenland and the Faroe Islands, just as there are continually around 200 employees posted abroad in, among others, international headquarters.

In the team for additional expenses, we support managers and colleagues with advice on rules for official travel, domestic and international travel. We have a close collaboration with colleagues abroad who handle the daily administration for Danes who serve in international headquarters. We support them in advising and interpreting rules on posting conditions such as foreign allowances, housing, relocations, etc. We also handle other areas such as relocation allowances, etc. The team's tasks are central to ensuring the organisation's employees have the right framework in connection with their travels.

In addition to advising and interpreting, your tasks will also include drafting administrative provisions, guidelines and case notes, etc. The team is also responsible for professional input to the tasks that are put out to tender via the Defence Ministry's Materiel and Procurement Agency.

Your tasks will primarily be within the official travel and relocation area, but you will also be introduced to the other tasks the team handles.

You will be part of a competent and experienced team consisting of three employees with high professionalism, creativity, helpfulness and sparring. We receive many inquiries during the day – mainly by email. However, you will not be left to yourself, as we value sparring and knowledge sharing in close collaboration with each other. We ensure you receive thorough onboarding to the tasks, and you will in that connection have a mentor.

About you

Your educational background is not decisive.

It is an advantage, but not a requirement, that you have experience with case handling. Since a large part of your tasks involves advising many different people, you are good at communicating both orally and in writing. It is also an advantage if you have knowledge of the Defence's structure, or postings. If you have experience with procurement, this can also be relevant for the position.

You work independently, but you also like to collaborate with your colleagues, as knowledge sharing is important in the team. It comes natural to you to be solution-oriented, and you have good relational skills and understand the importance of building relationships with partners.

You do not mind being busy at times, and you can prioritise when necessary. You see it as an advantage when the workday develops in another direction than planned while you can find calm in the routine when needed.

As a person you are friendly, approachable and happy to contribute to a good working environment.

Conditions of employment

The position is advertised both civilian and military.

Hiring and pay are carried out in accordance with the applicable collective agreement at any given time.

If you are an academic, you are hired under the current collective agreement between the Ministry of Finance and a number of academic organizations for academics in the state (the Academic Collective Agreement).

If you have a clerical education or another relevant education, you are hired under the current Common Agreement between the Ministry of Finance and Public Employees Organisations – The State Sector (OAO-S Common Agreement) and the agreement for office workers, laboratory technicians and IT staff.

Depending on your qualifications and competences, there is a possibility of negotiating an allowance. The position includes an employer-funded pension scheme.

The workplace is in Ballerup.

As an employee under the Defence Ministry's area you are subject to certain special terms. You must, among other things, be security cleared and maintain the security clearance throughout the employment.

You as an employee have an obligation to perform service outside the country, including at units in international operations with a view to participating in conflict prevention, peacekeeping, peacebuilding, humanitarian and other similar operations.

Contact and application

If you would like to hear more about the position, you are welcome to contact Section Manager Nadia Skovsborg at telephone 2555 2028 or [email protected].

If you have questions about pay and terms of employment, you are welcome to contact the Personnel Command, HR consultant Mia Backhausen at telephone 3266 5574.

The application deadline is 16 November 2026 and we expect to conduct interviews on an ongoing basis.

The position is to be filled as soon as possible.

You apply for the position via the link and we ask you to attach your application, CV and copies of your educational certificates. Please note that attachments must be added in PDF format.

In the Defence Ministry's organization we believe that diversity strengthens task execution. Therefore we encourage all interested regardless of background to apply for the position.

ABOUT THE PERSONNEL COMMAND

We recruit and retain competent employees for more than 40 education programs and 20,000 positions for Denmark's security, and we make a special effort for our veterans and their families. Our world revolves around the operational core task, and we support everyone from the conscript to the Minister of Defence. We have a strong cross-disciplinary HR environment with a focus on development. When the operational reality changes, we do the same. It takes more than ordinary HR. We are headquartered in Ballerup with decentralized partner elements and recruitment centers across the country.