Service-minded administrative employee who values citizen contact for the Contact Team

Are you motivated by helping citizens by phone and are good at communicating in writing and speaking? Then you may be our new colleague.

We are seeking a 37-hour employee for the Contact Team from January 1, 2027.

You will become part of an administrative team of 12 people in the Contact Team.

Our core task is telephone handling of citizen calls to the administration, inventory management of the care staff's uniforms, creation of key access to our premises and administration of the administration's cars.

Your tasks will include

• Telephone handling, incoming calls from citizens and handling their inquiries
• Uniform management, inventory management of the care staff's uniforms
• Operation of locking systems, creation of key fobs and operation of TRAKA safes
• Management of the administration's cars.

You should in addition to the listed tasks expect to help your colleagues with their tasks. Therefore flexibility regarding working hours is necessary so that we in some periods can meet the tasks.

We can offer

• A collegial, good environment where we help each other and give feedback
• Spare on tasks and problem solving
• A workplace where questions are welcome and curiosity has its place

Who are you?

We imagine you have an administrative educational background, for example office education or a bachelor in administration.

• Independent with solid teamwork and communication skills
• Humor, drive and a positive attitude
• Are flexible and meet everyone with a smile
• You are collaborative and holistic in approach
• Are proactive in seeking information so that citizens are served as best as possible
• Are prepared for close collaboration with your colleagues in the team
• Have extensive knowledge of the Office suite

About us

In Esbjerg Municipality we have an organizational culture characterized by common sense and values rather than rules and control. A trust-based and cross-cutting organizational culture where leaders and professionals get more responsibility and make decisions within their own area of responsibility.

We offer a workplace where development never stands still and you become part of a dedicated team that is always ready with sparring.

The organizational chart for Esbjerg Municipality can be found here https://www.esbjerg.dk/om-kommunen/organisation

The position is 37 hours per week. Employment from January 1, 2027 or by agreement. The workplace is Højvangshaven 4, 6700 Esbjerg.

If you want to know more about the position, you are welcome to contact manager Lillian Hansen [email protected] tel. 20 55 48 66.

Salary and employment terms are set in accordance with applicable collective agreement, including the applicable provisions on local salary formation. You can find information about the salary level in Esbjerg Municipality via this link: KRL . Here you will also find information about base salary and pension. Additionally, following a concrete assessment, qualification and/or function allowances may be agreed depending on the content of the position and your experience and qualifications.

In Esbjerg Municipality we work on trust and see human diversity as a strength. We therefore encourage all qualified regardless of gender, age or ethnic background to apply for the position.

Upon appointment to the position, a criminal record check will be obtained.

If you go further after the interview, references will be sought from current and/or previous employers if you are still being considered for the position. You will be informed before references are sought.

Application deadline

18 November 2026

The application is submitted electronically . Click on “apply for the position” at the bottom and attach your application, CV and relevant documentation.