Job in Lisbon - Customer Service Fintech - With possibility for company housing.

Sales Representative in cybersecurity and data protection - With the possibility of company housing.

Start: December 7, 2026

You will work for a Sweden-based fintech company that delivers financial services in Europe and South America. The company's main product is a smartphone-based checkout system that enables small and medium-sized retailers to accept card payments and manage their sales. Since 2010 the company has launched several solutions, including advanced checkout software, business loans, invoicing, remote payments and a tool to create an online shop. It sees itself as an innovative brand that helps small businesses grow.

Your tasks

• Onboarding of new users (assistance with account creation).
• Logistics (assistance with users’ orders).
• Technical (troubleshooting in the app, card reader and accessories).
• Finance (questions about transactions, payouts and activity reports).
• Listening to customers’ questions and concerns and providing the best possible answers and solutions.
• Troubleshooting related to orders, deliveries, payments and returns.
• Inform customers about products.
• Escalate and forward cases to other departments.

What you need to be able to do

• Speak and write Danish.
• Good English skills.
• You can listen, are service-minded and enjoy solving problems for others.

Working hours

40 hours per week in a rotating shift pattern: Monday to Friday between 08:00 and 20:00 and Saturday and Sunday between 09:00 and 18:00.

Salary and contract

Monthly gross salary in Portugal is composed of base pay and allowances, providing a total gross salary (example based on 22 working days):

• Base salary: €1,042 (with company apartment) or €1,270 (without apartment)
• Christmas and holiday pay: €86.83 each (with apartment) or €105.83 each (without apartment). The amounts are paid across the months on top of the base salary.
• Meal allowance: €154 (€7 per day), paid on a payment card that you can use in restaurants, canteens and supermarkets.
• Total cash gross salary: €1,369.66 with apartment and €1,635.66 without apartment.
• The apartment benefit of €204 is added on top and appears on the payslip as a benefit in kind.

Income tax and 11% social security are deducted. Health insurance is included from the first day of the employment contract.

Holiday

22 vacation days per year under Portuguese law, plus Portuguese public holidays. If you work on a holiday, you receive a compensatory day which you can take later in agreement with the project.

We help you move

• We handle the paperwork for you: residence permit, social security and bank account.
• You can live in one of our fully equipped shared apartments, located 20-60 minutes from the workplace.
• You can get free Portuguese lessons.
• There are social activities for everyone, from surfing and cooking to football tournaments and sunset parties.
• We will pick you up at Lisbon airport. You book the flight yourself within the approved budget and keep the receipt for reimbursement.

Documents you need to have ready

• Valid EU passport or ID card (valid at least six weeks after signing the contract).
• Certificate of your highest completed education (most people must at least have completed upper secondary education).
• Clear criminal record (we will help you obtain it once you have arrived).
• Latest payslip or other documentation of your latest employment.

How the interview process works

• We will call you.
• Phone interview with HR
• Confirmation and relocation assistance.

Benefits of working from Portugal

• Mild climate year-round – Portugal has a pleasant Mediterranean climate with hot summers and mild winters, making it an attractive destination for those who want to live and work in a sunny country
• Lower cost of living – Compared with many other European countries, the cost of living in Portugal is relatively low, enabling a high quality of life at a reasonable price.
• High quality of life – Portugal is known for its relaxed lifestyle, good food and friendly locals, creating a positive and pleasant working environment.
• International career opportunities – Working in Portugal provides an opportunity to develop international skills and collaborate with colleagues from different nationalities, which can benefit your future career.
• Good infrastructure and modern facilities – Portugal has a strong digital infrastructure, modern office facilities and good transport options, ensuring a comfortable workday.
• Access to beautiful beaches and nature – Portugal offers easy access to stunning beaches, scenic areas and a rich cultural heritage, which can be enjoyed both in leisure time and weekends.
• Favorable tax policy for foreigners – For international employees there are tax advantages that can make working in Portugal financially advantageous.
• Growing business and economy – Portugal has a thriving business sector where several international companies are establishing themselves, creating good job opportunities and career paths.
• Strong expat and international company network – Many international companies have offices in Portugal, making it easy to integrate into a global work environment.

Working in Portugal offers professional and personal development as well as the opportunity to experience an exciting lifestyle with great cultural and economic value.

Are you interested?

Contact us at [email protected] or [email protected] to hear more, we will respond within 24 hours.

You can also book a call: Book a call here!