Customer service representative

Customer service representative

We are seeking a customer service representative for NIMARA.dk. Do you have a smile in your voice and are service-minded, and would you like to work in a dynamic team, then take a look here!

If you would like to work in a dynamic and highly growth-oriented company, you have the opportunity to become part of our exciting e-commerce business. For the customer service of our Danish furniture shop Nimara.dk we are seeking an employee with a flair for good customer service and the desire to be part of the team.

NIMARA ApS is an enterprising and rapidly growing B2C E-commerce company in the furniture and design sector, and since its establishment in 2015 the company has seen significant growth. It is on an exciting and ambitious growth journey with initiated plans for a continued substantial expansion of the business in the coming years.

The company has its headquarters in Odense and currently employs about 70 people. NIMARA ApS ensures that Nordic design is available to everyone by taking control of the entire process. The company handles design, production and sales itself, which means that unnecessary intermediaries are avoided, and products are therefore offered directly to end customers at competitive prices. It has today achieved a significant position in a number of European markets.

About the job

Your primary tasks will be

• Danish customer support via email, phone and chat
• Complaint and return handling
• Preparation of product descriptions

Your qualifications

• Strong written and verbal communication skills
• Experience with customer service, complaint handling or similar is an advantage
• Good IT skills (Word, Excel and Outlook)
• Service-minded, patient and solution-oriented
• Independent, structured and responsible
• It is advantageous if you master several languages. In particular English, German, French, Italian, Dutch or Swedish would be an advantage, as we service customers on several European markets.

We offer

A full-time position of 37 hours, where you become part of a team where enthusiasm and a can-do attitude are at the top of the list. There are good opportunities for increased responsibility and personal development. The company culture is characterized by an informal tone and a practical approach to solving tasks.

Start date

As soon as possible, but we are happy to wait for the right candidate. We process applications continuously, so please send your application as soon as possible.

If you have questions regarding the position, you can contact Customer Service Manager Mirel Dedeic [email protected]

We look forward to receiving your application.

See more about jobs at NIMARA https://nimara.dk/pages/job