coordinating planner for the Department of Practical Assistance

Carelink Pleje Aalborg is seeking a coordinating and planning officer

Do you want to have a central role in daily operations in a private home care service – and at the same time support daily management through structure, overview and stable operations?

At Carelink Pleje we are looking for a coordinating and planning-responsible staff member , who can take responsibility for daily planning and coordination in our department for practical assistance in close collaboration with the department's two other staff members.

The position is a key function in the organization and an important step in ensuring quality, continuity and well-being for both citizens and employees.

Shift planning and coordination

• You will need to develop concrete shift plans within the framework and principles that the company has established and based on the 3F applicable collective agreement.
• Handle daily changes, including sick leave and urgent adjustments. This includes, in collaboration with other key persons, receiving sick leave by phone.
• Be the first point of contact for employees in case of changes in shifts
• Ensure an overview of staffing, continuity and stable operation

Day-to-day disposition

• Adjust routes and tasks during the day due to illness, delays or cancellations
• Coordinate the effort so that citizens receive the right help at the right time
• Maintain ongoing contact with employees on shift when adjustments are needed
• Be available by phone and respond to inquiries from employees, the visit service, citizens and their relatives.

Route planning and system support

• Daily route optimization and adjustments in planning systems
• Update routes when visits change
• Actively work in Cleanmanager and Cura , ensuring correct use of the systems in planning

Support for daily management

• Support the department manager in daily management by:
• Overview of operations, staffing and challenges
• Early feedback on patterns (e.g., repeated sick leave, pressure on routes, instability)
• Contribute with input to improve workflows, planning and continuity
• Be a stable and clear collaborative partner for both management and staff in everyday life

We imagine that you

• Have experience from home care, planning or coordination
• Are educated as Social and Health Care Assistant (SSA), nurse or therapist
• Have practical experience with Cura.
• Thrive with structure, overview and many concurrent tasks
• Are clear, calm and respectful in your communication – even when daily life is pressed
• Understand the connection between operations, professionalism and employee well-being and are willing to work under the holistic care concept.
• Can work independently within clear frameworks and in close collaboration with management
• Are willing to take on tasks in periods outside the job description.

We offer

• A clearly defined role with responsibility and mandate
• Close daily collaboration with other administrative staff
• Opportunities for training, courses and development
• Private health insurance
• An workplace focused on quality, continuity and decency
• Opportunity to have real influence on structure and daily operations
• The position is 30-37 hours.
• Will be part of a rotating arrangement of the internal on-call telephone and sick line.

If you have any questions, you are welcome to contact Operations Manager Birthe Rex at phone number 98 180199 on weekdays between 10:00 and 14:00.

We process applications on an ongoing basis and invite to interviews. We reserve the right to close the posting when the right candidate is found. The position is desired to be filled as soon as possible, but no later than 1/12-26.

Application deadline

Ongoing

Apply for the position