Population Register Clerk

Are you our new colleague for the civil registry and citizen services?

We are looking for an engaged, structured and stable case handler for our civil registry, where you will have a central role in ensuring efficient and professional case processing within the civil registry area, health insurance, and tasks related to elections. You will share these tasks with a skilled colleague. You will also need to be part of our front team, which serves the municipality's citizens in relation to passports, driving licenses, MitId and much more.

About the job and the tasks

The tasks in the Civil Registry include handling cases related to citizens' relocations, arrivals and departures, correct residence registration, etc.

The Civil Registry is an important hub for the municipality as it both carries out preventive and supervisory actions to ensure correct residence registration in CPR. You will therefore have to make decisions and advise citizens and partners on civil registry and health insurance questions.

In connection with municipal, regional, parliamentary and EU elections, the Civil Registry has the task related to postal votes. You will therefore also have to handle a number of tasks in that regard.

In addition to the case handling tasks in the civil registry area, you will be part of our front team. Here you will assist citizens with issuing passports, driving licenses and MitId, help with digital self-service or guide about various subsidies and similar.

Our expectations of you

We are looking for a colleague who has experience with the civil registry area or other relevant experience in public administration.

It is important that you can make decisions and communicate them to citizens.

It would be a big advantage if you work structurally and can manage several tasks at the same time.

You must be service-oriented and enjoy talking to many different people in different life situations.

Therefore you should choose us

We can offer you an exciting and challenging job, at a workplace with many different functions. You will largely have the opportunity to plan how you solve your tasks yourself.

You will have the opportunity to become part of an informal and inspiring work environment, where collaboration and helpfulness are important keywords.

We have flexitime and a good canteen scheme.

Salary and terms of employment

Salary and employment according to the applicable collective agreement, with the possibility to negotiate qualification- and position-based pay.

Do you have questions

You are welcome to contact the head of Citizens' Service, Jette Pedersen, at phone number 29 29 45 92.

Application

The application deadline is Friday 6 November 2026.

About us

Citizen Service in Hedensted consists of 23 skilled and engaged employees who solve tasks of a very varied character. Citizens' Service includes, among other things, handling the municipality's main phone number, granting/payment of social benefits, collection of the municipality's receivables, issuing of passports and driving licenses and much more.

It's rare that two days are the same. We try to help each other across the department when needed.

We make an effort to give citizens good service.