Support - contact officer for the substance abuse area in the Bornholm Regional Municipality

The Substance Area in the Centre for Jobs, Education, Youth and Digitalisation seeks a new colleague as Support Contact Officer as of 1 January 2027

The position is 37 hours per week.

Working hours are on weekdays within normal working hours.

Competences and tasks

We are seeking an employee who is willing to collaborate with citizens in the target group, colleagues and partners inside and outside the municipality.

The target group is socially vulnerable citizens .

It is important that you are outgoing, approachable and have good communication skills. These are important qualities in order to create contact and relationships with vulnerable citizens, e.g. in outreach work. In addition, it is important that you thrive with and can navigate in a changing daily life.

The work is aimed at socially vulnerable and isolated citizens who have a high consumption of substances and who may have difficulty using existing services in the municipality and region.

Support takes place mainly in the citizen's own home. Likewise, a large part of the task is to support citizens in establishing contact with other parts of the municipality and the public sector in general.

For example, citizens may need accompaniment to medical appointments, conversations with a case manager, hospital visits, or similar.

The work involves outreach work and support for citizens across the island, as well as at the drop-in center Fabriksvej. At the drop-in center, the work also includes being able to cover for a drop-in center worker. When covering, you must be able to plan and prepare a meal for a minimum of 16 people. In addition, the drop-in center is a distributor of Hus-forbi newspapers.

At the drop-in center, citizens can have some basic needs met, such as a meal and a bath. In addition, the drop-in center offers informal social gathering. Holidays are celebrated and several outings are arranged during the year.

The Substance Area's interventions for socially vulnerable citizens focus on harm reduction and social support.

The aim of the Substance Area's interventions is to strengthen citizens' ability to obtain and maintain contact with the outside world, based on their own wishes and needs. The aim is also that we, in cooperation with each other and the citizens, create the frameworks and opportunities that support their agency, so that they can live as meaningful, independent and unfolding a life as possible.

We are looking for a person who

• has a professional education in the area, is mature and has relevant work experience
• Is good at creating an overview and can collaborate with different types of people
• Can work independently and loyally within a common framework
• Is good at communicating on several levels, including handling conflicts constructively
• KKnowing their own limits and can say yes and no in a respectful way
• Can see themselves working in citizens' homes
• Has a driver's license

We offer

• Independent, collaborative and challenging work
• Dedicated and skilled colleagues
• External supervision
• Collegial supervision and sparring
• Thorough onboarding
• A department with good morale and a tradition of talking to each other and not about each other

The Substance Area's organization

The Substance Area has 15 employees with health professional, pedagogical or social work backgrounds. Including 1 medical consultant, 3 youth workers, 8 in adult treatment and 3 in Drop-in Center and Support Contact Person teams.

We emphasize that citizens should easily be able to contact us and receive a high-quality professional offer. Collectively we are a team with a common core task, where the tasks fall within the following areas of work:

• Assessment and intake,
• Substance and alcohol treatment,
• Health and medical treatment,
• Social support, SKP and Drop-in Center

Salary and terms of employment

Salary and terms of employment in accordance with the applicable collective agreement and according to the principles of local pay formation.

A child’s and criminal record check will be obtained upon employment.

A driving license for category B - Passenger car is a requirement.

The position is 37 hours per week.

Practical information

Send your application and CV along with documentation of education, via "Søg Jobbet" button.

Application deadline

10-11-2026

Interview date

17-11-2026

Date of hire

01-01-2027

Contact person

Head of Substances

Hanne Simone Emili Ulrich

56927507 / 30182092

Workplace

Substances

Åkirkebyvej 1, 3700 Rønne

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