Customer Receptionist for Bjarne Nielsen in Nykøbing Falster

Are you good with people, and are you motivated to give customers a good experience? Can you also stay on top of things when the phone rings, customers come in the door, and the workshop's calendar needs to add up?

Then perhaps you are the person we are looking for as our new customer receptionist at Bjarne Nielsen in Nykøbing Falster.

As a customer receptionist, you will be an important link between our customers and the workshop. You are among the first people the customer meets, and you accompany the customer through the workshop visit from the initial booking to the follow-up afterwards.

You will become part of our aftersales department, where we work closely together to create an efficient everyday life and a professional customer experience.

You will be the customers' contact to the workshop. Your most important task is to ensure that our customers feel well assisted and know what will happen with their car.

Your tasks will include

• receive and assist customers in the workshop
• talk to customers on the phone
• book and schedule workshop visits
• follow up with customers and agreements
• ensure a good and professional customer experience from the first contact
• work closely with the workshop, mechanics and your other colleagues
• assist across the department when needed
• contribute to an efficient daily life with focus on quality and customer satisfaction

You like people and take responsibility We imagine that you are outgoing, positive and good at talking to many different people. You thrive with customer contact and get energy from helping customers move forward well.

At the same time you take responsibility for your tasks, follow them through and take action when something needs to be solved. You can work independently, but you are also the type who helps a colleague when it's busy.

Experience from the automotive industry is a clear advantage, but not a requirement. If you have worked with Dracar or have knowledge of Ford or Hyundai, that's a plus. The most important thing, however, is your attitude, your desire for customer contact and your motivation to learn new things.

A workplace with responsibility and good colleagues With us you get a leader who gives space for you to solve your tasks independently, and where there is always an opportunity for sparring and help.

We value good camaraderie and a daily life where we help each other. You also get good opportunities to develop yourself both professionally and personally in Nielsen Car Group, which the car dealership has just become part of. We were previously Selandia, but recently became a Bjarne Nielsen car dealership. We have modern management that values employees who take initiative and responsibility, and you can greatly shape your daily life.

The position is 37 hours per week, and the salary is negotiated according to qualifications. We would like the start date to be October 1, 2026, but we are happy to wait for the right candidate.

Would you be our new customer receptionist? Can you see yourself as part of the team at Bjarne Nielsen in Nykøbing Falster? Then send your application and your CV via the apply button.

If you have questions, you can contact the workshop manager Michelle Rita Ahl at phone 9929 1950 or email [email protected]

We look forward to hearing from you!