Experienced project manager for complex IT projects in the Customs Business Office, Customs Area, Agency for Development and Simplification

Do you want to lead IT projects and contribute to making a difference for society and business? Are you an experienced project manager who can create momentum and an overview in complex projects within an exciting stakeholder and system landscape? And are you motivated by translating complex issues into solutions and results? Then you should apply for the position as project manager in the Customs Area.

The Development and Simplification Agency (UFST) operates and develops IT solutions in collaboration with the other agencies under the Ministry of Taxation and Growth. In the Customs Area, we are responsible for a number of society-critical systems that support the Danish Customs and business life.

The Customs Business Office focuses on supporting business processes for the Danish Customs and has, among other things, a focus on ensuring benefits realization, e.g., through increased automation, data-driven risk management, and simpler processes for both businesses and authorities.

As part of the extensive modernization of the EU’s customs area, we help shape the future digital customs solutions, where shared data platforms, new technologies, and strong cross-EU collaboration should contribute to more efficient control, better service, and higher quality in the free movement of goods. This places high demands on our ability to translate complex needs into value-creating solutions, and as a project manager you will help make a difference.

You will be responsible for driving complex projects to a safe conclusion

We are looking for an experienced project manager who can take independent responsibility for projects from the initial analyses and clarifications to implementation and handover to operations.

As a project manager in the office, your main task will be to create direction, structure, and momentum in projects that cross professional domains, customs-related areas, and organizations. You will work in a complex system landscape with both technical and organizational dependencies. Some of the most central stakeholders are the Danish Tax Agency, system suppliers, and other parts of the Tax Administration. This places great demands on your ability to collaborate across disciplines, and you must have a sharp eye for user needs and build/maintain strong relationships with stakeholders.

You thrive in an exciting everyday life – at the intersection of people, legislation, business, and technology – and you are able to bring together different interests around common goals. With an understanding of both the end users’ everyday life and the strategic considerations behind the solutions, you build trust and establish strong relationships with partners at all levels. You ensure that users’ needs are understood and translated into effective solutions, while handling the projects professionally and creating progress in complex decision-making processes.

Experienced project manager with an overview and impact

You have a relevant educational background, e.g., in IT, social sciences, economics, or similar, combined with solid practical experience in project management.

You preferably have experience with IT development and digitization and are used to working in organizations with many stakeholders and different professional and organizational considerations. Experience from the state or another politically governed organization is an advantage but not a requirement.

To be successful in the role, we especially value that you

• work in a structured and analytical way and can create an overview of complex problems
• have impact and take responsibility for ensuring that projects move forward
• are a strong communicator who can convey complex issues clearly and purposefully
• can navigate safely between different stakeholders and build relationships across professions and organizations
• are able to challenge, prioritize, and follow up while maintaining good collaboration
• can maintain an overview when the pace is high and several considerations must be balanced
• have experience with both classical and agile project and development approaches.

A strong professional environment with opportunities to make your mark

With us, you will have the opportunity to apply your project management experience to projects with high societal-critical complexity.

You will collaborate with business, IT specialists, analysts, and suppliers and will play a central role in creating coherence between professional needs, technical possibilities, project deliveries, and the benefits the solutions are meant to create for the Danish Tax Agency and businesses.

We place emphasis on professional sparring and knowledge sharing. You will therefore not be alone with the challenging issues, but will also have the freedom and responsibility to drive your projects and put your professional imprint on the way we work with project management.

Your new workplace?

Across the Customs Area, we value high professionalism, cooperation, and a healthy work environment. You will become part of the Customs Business Office with 26 engaged employees with diverse educational backgrounds and areas of expertise, from system owners and testers to project managers and domain experts. This gives us a broad professional environment where we learn from each other and actively use our different perspectives in solving tasks.

We work on the operation and development of society-critical customs systems, and you will have the opportunity to contribute actively and make your mark on our work. At the same time, we emphasize a good balance between work and private life, respect for each other’s time, and room for both professional depth and flexibility in everyday life.

At the Development and Simplification Agency, we also offer, among other things, staff association, a gym, Friday bar, and social events as well as free parking. The workplace is located close to Flintholm Station.

Application and terms of employment

Please submit your application with a CV, diplomas, and any references via the link "Apply for the job" as soon as possible and no later than November 16, with interviews conducted on a rolling basis.

If you have any questions about the position, you are very welcome to contact Office Chief Rikke Paik Møgelvang at telephone 7237 8252.

You will be employed under the collective agreements currently applicable for academics in the state (AC), for office clerks, laboratory technicians and IT staff (HK), or for Clerks etc. (DTS) in the Ministry of Taxation and Growth.

Prior to employment, criminal record checks and references will be obtained, and a logical analysis and a personality test will be part of the recruitment process.

The employment area is the Ministry of Taxation and Growth with its associated institutions, and your workplace will be Osvald Helmuths Vej 4, 2000 Frederiksberg.

Application deadline: November 16, 2026

Location: Osvald Helmuths Vej 4, 2000 Frederiksberg