Salgs- og supportmedarbejdere søges til Barcelona, Spanien, hybridarbejde

customer service representative

Partly remote

Location
Partly remote
Company
customer service representative
Working hours
Full-time
Posted
29 October 2026
Application deadline
24 December 2026
Category
Customer service representative

About the job

Salgs- og supportmedarbejdere søges til Barcelona, Spanien, hybridarbejde Worldline is a global leader in digital payments, delivering innovative software and hardware solutions that enable secure, seamless transactions worldwide.

Learn more at worldline.com .As a Telesales & Sales Support Agent, you will engage with partner businesses mainly and potentially existing Worldline customers.The role is split in 50% sales support including administrative task & follow-up on contracts sent, and 50% outbound initiatives.This is a quality-driven sales role, where authentic, meaningful conversations are essential, while consistently achieving volume and performance targets remains key to success. Key Responsibilities Sales & Customer Engagement

  • Initiate high-quality conversations with key decision-makers.
  • Build trust and identify customer needs through consultative selling.
  • Handle objections effectively and guide prospects toward suitable solutions.
  • Drive upselling and cross-selling opportunities to maximize customer value.

Partner Sales

  • Engage with customers of Worldline’s strategic partners.
  • Promote and sell products and services aligned with partnership agreements.
  • Represent both Worldline and its partners while ensuring a seamless customer experience.

General Sales Activities

  • Meet or exceed individual and team sales targets.
  • Accurately record customer interactions and transactions in CRM systems.
  • Provide feedback and insights to improve sales strategies and customer engagement.
  • Maintain high professional standards and comply with all company policies.

Lead Source

  • Qualified leads generated through Worldline’s client base analysis.
  • Partner-driven campaigns including email marketing, webinars, and landing pages.

Training & Support

  • Comprehensive paid training (2 weeks) and onboarding covering Worldline products, telesales processes, and tools.
  • Continuous coaching and support from experienced colleagues and team leaders.

Working Hours

  • Full-time: 39 hours per week.
  • Monday to Friday, shifts between 08:00–18:00.
  • Hybrid working model: After 3 months of in-office onboarding, up to 3 days per week remote work (subject to meeting performance requirements).

Salary & Benefits

  • Base salary: €1,600 gross per month.
  • Bonus: €200 gross per month (based on planning adherence & quality).
  • Pilot Phase: €200 gross per month (based on sales targets).
  • Uncapped commission following the pilot phase.
  • Indefinite full-time contract (39 hours/week) after the one-month probationary period.
  • Hybrid working model .
  • Opportunities to develop your skills and grow within NewCo.
  • A diverse, friendly, and collaborative team culture.
  • Tax free benefits (restaurant/Transport/Day Care).
  • Comprehensive support for mental health and well-being -app.
  • Free online Spanish lessons outside of working hours for skill development.
  • This project will be closed during bank Danish bank holidays (not the Spanish ones) which means that you will have to take a mandatory holiday on these days.

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Salgs- og supportmedarbejdere søges til Barcelona, Spanien, hybridarbejde

customer service representative · Partly remote