Would you like to lead service, administration and development in the Municipality of Opportunities?

We are looking for an experienced leader who can unite strong professional disciplines, create direction and help develop the municipal service in a time when both digitization and reforms call for new solutions.

In Tårnby Municipality we call ourselves the municipality of opportunities . It obliges. For us, opportunities are not just about new ideas, but about translating them into solutions that work in everyday life – for citizens, businesses, employees and the municipality as a whole. We have an ambition to strengthen our outward-in perspective – what does a citizen see when they meet the municipality?

We are looking for a area manager for Service and Administration for the Center for Employment and Citizen Service (CBB). A leader who can lift our service and our cohesion.

A central leadership role with great organizational reach

As head of Service and Administration you will hold a central position in the center's leadership. You will become the leader of leaders and will have a particular responsibility to strengthen the cohesion and collaboration between Citizen Service and Service Delivery – two strong departments with their own professional strengths, but with many shared collaboration interfaces and one common ambition: to give the citizens a good, cohesive and professional service.

Citizen Service is led by Helle Johannisson and Service Delivery by Martin Bo Sørensen. You will thus become the leader for two experienced managers who both have a focus on the core task, service and collaboration.

At the same time you will have personnel management of our management-supporting unit. Here, among other things, work includes political advising, finance, management support, development and cross-cutting tasks. You will have overall personnel responsibility for two managers and ten employees.

The position is placed as a level 4 leader, and you report directly to the Center Director Christel Højvang Kyed. The leadership team you will join currently consists of 7 leaders. In that leadership group you will have 7 fantastic colleagues with a toolbox full of professionalism, personality, humor and reality – not many are fortunate to be part of such a strong collective – you can look forward to it!

There is still plenty to tackle – fortunately

We are a center with ambitions and have the courage to do something different from what we are used to. The Employment Reform is in full swing, being translated from political intentions into new practice. Here, collaboration between service and sickness benefits plays a role, among other things. We work with Ungeløftet, Tårnbyløftet, job fairs and job fairs targeted at young people.

We are furthermore rethinking our citizen expedition in Citizen Service so that it is more time-appropriate from both an employee and a citizen perspective. Through Telephone Counseling (TRÅD) we work purposefully to strengthen the telephone service and make it easier for citizens to quickly get the right help. The employees in TRÅD strive daily to raise our immediate clarification and raise the perceived value for both colleagues in the municipality and the citizen who reaches out for our service.

Digitization and AI are moving into the core municipal task. Tårnby Municipality currently functions as one of seven scaling-leading municipalities in KL's large-scale project concerning AI in municipalities. In this round with focus especially on speech-to-text and interpreter solutions. As head of Service and Administration you will play an important role in continued digitization and in the work of translating new technological possibilities into solutions that make sense for both citizens and employees. AI should not replace employees but support their work!

We are therefore not looking for a leader who can only manage the operations. We are looking for a leader who also becomes curious about the question: How can we do it even better?

If we dream big, then you have…

… solid leadership experience from a public organization… and you therefore understand the particular discipline it is to achieve results in an organization where professionalism, legislation, economy, political priorities and citizens' needs must go hand in hand.

… a relevant higher education, preferably at a university level. But your leadership experience and your ability to create followership, direction and results weigh more.

… experience with political handling, reform work, implementation and larger organizational changes.

As your future boss I dream that you

• can lead both leaders and specialized employees and are aware of the difference between the two leadership roles
• can set direction and at the same time give room for capable leaders and employees to use their professionalism
• have a view of connections across professional areas and can translate them into concrete collaboration
• thrive in the crossfire between operations, development, politics and strategy
• are interested in digitization and have the courage to explore how technology and AI can support the core task
• can maintain an overview when many agendas move simultaneously
• communicate clearly, properly and in a trust-building way – upwards, downwards and across
• see relationships and psychological safety as a prerequisite for achieving strong results together with others.

And then I hope you want to contribute. Not only with the answers, but also with the good questions that can disturb habitual thinking.

You will become part of a leadership team that supports each other

In CBB we have a leadership team with a high degree of psychological safety. We share dilemmas, challenge each other and use each other’s different perspectives.

We have high ambitions, but we do not believe that one person should be able to do it all – we believe leadership is a team sport.

We believe in strong professional disciplines, clear roles and that the best solutions often arise when we develop them together. Clarity, Involvement and Safety (TIT) have become our “mantra”.

As our new head of Service and Administration you will therefore not only be responsible for your own area. You will be an important part of the overall strategic leadership of the Center for Employment and Citizen Service.

We are waiting for you – come to Tårnby!

Come because we want more, because the opportunities are there to do more and because we are a municipality where we are close enough to each other for a good idea to become action.

We are in the middle of some of the biggest changes in our areas in many years. It places demands on us, but it also provides an unusually large room to influence how tomorrow’s municipal service should look. So come to Tårnby – we are waiting for you!

The recruitment process

Application deadline is 15 November 2026 at 24:00.

The first interview will be held on 19 November 2026 and the second interview on 24 November 2026.

Before the second interview you will be asked to complete an MBTI profile.

The selection committee consists of

Center Director Christel Højvang Kyed

Head of Citizen Service Helle Johannisson

2 Administrations and Development staff

Employee from Service Delivery Lonnie Eriksen (has a seat in Center-MED)

HR for HK Susanne Pedersen

Do you have any questions

If you have questions about the position, you are welcome to contact Center Director Christel Højvang Kyed at telephone 24 61 54 45.

Salary and terms of employment

Salary and terms of employment will be in accordance with current collective agreement.

The municipality’s recruitment policy implies that references from previous and current employers are obtained at the time of hire. In addition, a criminal record check and a child protection check must be presented upon hire. The employment will be conditional on these being satisfactory.

Tårnby Municipality offers a number of staff benefits Staff benefits (taarnby.dk)

Applications with documentation of education, information about any previous employment, any work permit and attachments are sent via the link below.