IT consultant for support (Aarhus)

The National Institute for Quality in Healthcare (SundK) works across the entire Danish healthcare system to ensure that patients receive diagnostic and treatment of high, consistent quality, and that resources are used optimally for the benefit of us all.

As an IT consultant at SundK you will be a central part of an organization with a clear mission: to support high quality and efficient prioritization through close collaboration with the healthcare sector actors. We create synergies through innovation and optimization. Our IT systems and databases are the foundation for knowledge-based decisions and improved task handling across the health sector.

You will join a professionally proud and developing work environment with about 180 employees distributed across offices in Aarhus, Aalborg, Odense and Copenhagen. The position is attached to our office in Aarhus.

In the support team, employees drive the development of effective and agile systems that strengthen the handling of tasks at SundK and ultimately benefit the patients.

Your tasks will primarily focus on IT procurement, but you will also help your colleagues in the support team.

IT procurement

• Receiving and qualifying IT procurement orders for colleagues at SundK
• Ordering goods in the region's procurement system
• Managing mobile and data subscriptions
• Maintaining an overview of replacements of PCs and mobile devices as well as AV equipment
• Ensuring up-to-date stock at the locations with help from local warehouse managers
• Being the contact point and sparring partner for local warehouse managers who have the task as secondary to their primary duties
• Assisting with data and input for presentations to the management in collaboration with colleagues
• You can expect to visit our locations in Aalborg, Odense and Copenhagen on a regular basis

IT support

• Inquiries about questions on various solutions and systems
• Handling of fault cases - with support from other colleagues (second-line support)
• Contributing to the development of service functions in the support
• Data analysis and support for researchers
• Familiarity with support systems is an advantage. We use Zendesk
• Development of the process around (as well as operation of) submission to the National Archives
• Relief for the telephone support during holidays, etc.

You may also be involved in tasks that support your colleagues in connection with systems.

What makes you a good match?

• Experience with purchasing IT equipment
• Technical education that provides you with a basis for evaluating procurement and replacement of PCs and mobile devices as well as AV equipment in case of faults.
• Ability to understand organizational processes and ensure they are as LEAN as possible
• Ability to solve complex problems and provide effective support
• Enjoy working with data
• Experience with programming (SAS, Json/Python, SQL) is an advantage, but not a requirement
• Good written and spoken communication skills and the ability to convey technical information to non-technical colleagues
• Solution-oriented and able to work independently as well as in teams
• Have experience from similar roles

As a person you are

• Service-oriented with a strong ability to deliver outstanding service and support
• Proactive, independent and flexible
• Strong willingness to learn new things
• Good teamwork and a positive attitude

We offer

• An exciting position in a dynamic and committed team
• An opportunity to make a difference in healthcare by ensuring high patient safety
• Good opportunities for professional and personal development
• A workplace focused on collaboration, innovation and quality
• Colleagues in Aarhus, Aalborg, Copenhagen and Odense

Salary and terms of employment

The position is initially 37 hours per week. Salary and employment terms based on the applicable collective agreement with the possibility of negotiating qualification supplements. The workplace is in Aarhus. You should expect some travel activity in connection with meetings with external partners and contact with colleagues.

Conflict of Interest Policy: As of January 1, 2027 SundK will introduce a conflicts of interest policy to support openness, transparency and trust in SundK's work with quality development and patient safety in the Danish healthcare system. As an employee at SundK you will be covered by the conflicts of interest policy. Read more here: https://www.sundk.dk/nyheder/sundk-vedtager-habilitetspolitik/

Application

Send us a brief application/motivation and CV and your diploma via our online system. Interviews will be held on 17.11.2026 with start as soon as possible. If you would like to hear more about the position, you are welcome to contact Team Coordinator Mette Cassøe at tel. 2173 7882.

About SundK

The National Institute for Quality in Healthcare (SundK) works to strengthen quality in healthcare through data-driven knowledge, analyses and national solutions. Our goal is to support more targeted quality work and better use of resources for the benefit of patients across Denmark.

We contribute to high and consistent quality in the healthcare system in close collaboration with regions, municipalities, healthcare professionals and other stakeholders.

In SundK we create coherence across five core areas

• Clinical guidelines
• Admission guidelines
• Nationwide clinical quality databases
• Assessments and analyses of treatment options and health technologies
• Work on adverse events and the Danish patient safety database

We are more than 180 employees across our offices in Aarhus, Aalborg, Copenhagen and Odense.

Read more about SundK at www.sundk.dk .

As the Region of Central Jutland continually conducts savings and reorganizations, employees in reallocation who apply for the position will have priority.

Region Midtjylland is obliged to inform you of starting salary or a salary interval for a position before you are offered employment in accordance with the EU transparency directive on pay, which took effect on 7 June 2026.

Here you can find Region Midtjylland's pay catalog for most occupations and positions found in Region Midtjylland: Transparency before employment - Medarbejder.rm.dk