Caseworkers for the sickness benefit area in the Benefits Service Copenhagen

Do you want to develop professionally with citizens and businesses at the center? Can you translate the sickness benefit legislation into easily understood language?

About the job

In Benefit Service Copenhagen we seek outgoing and independent colleagues with good collaboration skills and a desire to join a department with many professional challenges. It is essential for us that both citizens and businesses experience friendly, efficient and professional case handling when they contact us.

The department's core task is specialist tasks within sickness benefits and refunds. We make decisions on entitlement to sickness benefit and pay sickness benefit refunds to citizens, employers and self-employed. We also work with sickness benefits for chronic illness and refund for sickness benefits. Additionally we provide advice and guidance by phone when citizens and businesses contact us.

About you

We would like you to

• have a relevant educational background, e.g., administration bachelor, social worker or municipal economist
• have experience from working with granting and payout of sickness benefits
• have routine in working with numbers and complex (benefit) legislation
• have experience with and flair for IT solutions and systems, including KSD and Fasit
• are good at expressing and explaining yourself both in writing and orally

We also welcome you if you have other relevant experience.

We ensure a thorough introduction to tasks, buddy system and close follow-up from professional coordinators and the immediate supervisor. You must be prepared for a workday with intensive training aimed at quickly reaching the same level as your experienced colleagues. An introduction program typically lasts six to nine months.

We also place emphasis on

• being independent, structured and good at prioritizing your time in relation to daily tasks
• being good at collaborating both internally in the department and externally with other departments in the organization
• having a positive attitude to work life and your colleagues

We offer

We offer an exciting position where professional sparring is in focus. With us you will have room to grow, develop and become a skilled case handler within the sickness benefits area. You will work with development-oriented colleagues who have a high professional ambition and different backgrounds. We thrive in an environment with respect for diversity. There are good opportunities for relevant competence development.

About us

You will be employed in Benefit Service Copenhagen, which is part of the Employment, Integration and Business Administration in the City of Copenhagen. In Benefit Service we administer and pay welfare benefits to unemployed and sick-listed residents of Copenhagen. We are based in Valby.

Terms of employment

Salary and terms of employment are fixed in accordance with the applicable collective agreement between Local Government Denmark and the relevant trade union. The position is permanent, and the working hours are 37 hours per week. We want the position filled as soon as possible. We are a modern workplace in new activity-based premises with free seating with the possibility of, among other things, remote work, flexible hours, canteen and massage scheme.

Want to know more?

If you have questions about the position, you are welcome to contact professional coordinator Karina D. Hansen at 24 22 42 39 or professional coordinator Christina Persson at 21 77 93 04.

Apply via the link no later than Thursday 5 November 2026

We expect to hold interviews in week 46.

About the Employment, Integration and Business Administration

In the Employment, Integration and Business Administration (BIF) we help unemployed Copenhagen residents into work, and we support both older unemployed and young people to find the right path to education. We create good conditions for Copenhagen businesses and connect them with workforce. We work to ensure Copenhagen is a city with room for everyone, and support refugees and immigrants in finding a place in the community. We have about 2,000 employees in BIF.

Our work includes both direct contact with citizens and businesses, and political work and administration. We work purposefully with our well-being, and we have a culture characterized by high professionalism, where there is room for your ideas and input.