Do you want to work with people, entrepreneurship and business development?

We are looking for a Customer Success employee for Vinduespudserskolen

Would you like to switch jobs and help others do the same?

At Vinduespudserskolen we help people replace their current job with their own window cleaning business. The students learn the craft physically at the school in Copenhagen and receive thorough instruction in business development. All together it gives them the foundation to build a successful window cleaning business.

Behind the school stands a team that works to help the students succeed. Now we are looking for a new colleague for a Customer Success position.

Your main tasks will be to

• Follow up on the students' weekly goals and refer them to relevant instructors when they need help.
• Ensure that all students use our internal systems correctly and get the most out of them.
• Follow up on the students' teaching plan and assist those who are falling behind.
• Talk to prospective students who want to enroll at the school, as you gain greater knowledge of our programs.
• Work closely with our development department on students' wishes for teaching systems etc.
• Collaborate with chief instructor Jonas who can relay information about the students' skills in the craft.

You will also work closely with Asger and Malte, with whom you will share an office on Vestergade in Copenhagen. They handle your onboarding and training, which takes up to 6 months before you operate independently. Therefore we are looking for someone who can see a future at the school.

We expect that you

• Have a good basic technical understanding
• Can work from Copenhagen every day.
• Enjoy dealing with people – every day.
• Have good interpersonal understanding.
• Thrives in a company that operates like a startup with many autonomous and engaged people.
• Feel at home in the jargon of a school with over 500 students, which can best be described as ”a lot of very fresh guys”.

The position is full-time with salary based on qualifications.

If you are not the right person yourself, but you know someone, please do recommend the person. We hire as soon as we find the right fit, with start as soon as possible.

Read more and apply at https://www.vinduespudserskolen.dk/job-customer-success