Healthcare professional dispatcher to the 1-1-2 AMK Dispatch Center, Prehospital Center

Are you an experienced nurse, paramedic or clinician and do you want to be part of a strong professional community where collaboration, wellbeing and high quality go hand in hand? - Then perhaps you are the one we are looking for.

With us you become part of an engaged team, where we each day tackle a societally critical task together. We believe that the best solutions are created through strong professionalism, close collaboration and a work environment where there is room for development, support and humanity.

When the phone rings, you make a difference

When a citizen calls 1-1-2, it is often in a situation characterized by uncertainty, concern or acute illness. Here you are the first health professional contact, and your involvement can be decisive.

Through a structured conversation you create an overview of the situation and assess what assistance is needed. With your professional experience, your ability to listen and your calm under pressure you help ensure that the citizen receives the right help at the right time.

You meet people with very different needs, from acute somatic conditions and serious traumas to complex psychiatric issues. That is precisely why professionalism, curiosity and good collaborative skills are essential.

Professionalism and community go hand in hand

At the AMK Dispatch Center we never face the task alone. Health professionals such as visitators, AMK doctors, dispatchers, message receivers and shift leaders work closely together toward a common goal: to create the best pathways for citizens.

We place emphasis on professional sparring, knowledge sharing and learning. At the same time we actively work for a working environment characterized by psychological safety, respect and collegial support.

We know that high quality and good wellbeing are inextricably linked.

With us there is room for both professional ambitions, everyday humor and care for one another, even when the pace is high.

A meaningful everyday life

The position as a health professional visitator is something special. You get the opportunity to apply your clinical skills in new ways and become part of a workplace where learning and development are a natural part of daily life.

No day is the same, and although the task may be demanding, you are never alone. You will become part of a strong team that supports and develops each other.

We are looking for someone who

• Is a nurse, paramedic or ambulance clinician
• Has several years of experience from the acute, pre-hospital or somatic area
• Thrives in a job that includes rotating shifts
• Can remain calm, create overview and make decisions in complex and time-critical situations
• Are a strong communicator who can build trust and reassurance over the phone
• Thrives in an environment where professionalism, collaboration and responsibility go hand in hand
• Is keen on ongoing learning and development
• Has a positive attitude and a good sense of humor and is reliable

We offer

• A central role in the pre-hospital care in Region Zealand
• A structured onboarding program with a mentor scheme and close professional sparring
• Opportunities for ongoing competency development, including the National training as health professional visitator
• A daily life with high professional complexity, responsibility and variation
• A strong collegial community where collaboration, wellbeing and development are prioritized
• A workplace that actively works with psychological safety, working environment and a sustainable working life

Become part of our team

For us, high professionalism, strong collaboration and a good working environment are not just words. they are the foundation for how we solve the tasks every single day.

We help citizens when they need it most, and we help each other succeed along the way.

The employment is under the DSR agreement for nurses 32.17.1 and the FOA agreement as paramedic or clinician 32.44.1.

Specialist education: Intensive, Anesthesia and emergency training

Night work

As the position may involve night work, you are offered free health screening before starting in accordance with applicable rules.

If you wish to take advantage of the offer, please contact your upcoming supervisor, who will assist in initiating and coordinating the program.

Become part of something bigger

The Prehospital Center encompasses all regional staff working in the prehospital area. It includes Transport Service; AMK Dispatch Center; Ambulance Zealand; Quality, Education and Emergency Preparedness; Administration; Home Treatment; Logistics and Planning; the on-call doctor; Vaccination effort and the prehospital research unit.

When you work at the Prehospital Center, you become part of the team behind the acute and prehospital effort in Region Zealand. Here dispatchers, planners, researchers, clinicians and administrative staff work side by side to ensure the help reaches the right place.

Some sit at phones, others develop solutions, plan routes or research better treatment. Common is that we work to ensure citizens receive fast, safe and professional help – whether it concerns emergency preparedness, medical on-call, transport, home treatment, education or new ways of doing things.

You get a daily life where different professions meet and where your knowledge is used. With responsibility, sparring and colleagues who help each other succeed. And a working life where you can feel that what you do makes a difference for people you may never meet.

If you want to work somewhere where collaboration is necessary, development happens in the middle of operations, and the task always starts with the citizen, then there is room for you with us.

The daily life at the Prehospital Center can be very changeable with unpredictable tasks. Feel free to take a look at our Facebook , LinkedIn and Instagram profiles, where you can follow the daily life at the Prehospital Center.

Employment area

Region Zealand and the Capital Region will become Region East Denmark on January 1, 2027 as a result of the health reform. Your employment area will be Region East Denmark with all related organizational units.

Read more about the meaning of the employment area on Region East Denmark's website.

Starting salary for collective agreement employees

The region is obligated to inform you of the starting salary for the position. You will be told base salary, centrally fixed allowances and pension in the relevant collective agreement. In addition to the starting salary, the pay may include any negotiated allowances depending on the position, your experience and qualifications.

See the starting salary on the region's website

About Region Zealand

We are the region's largest workplace with more than 21,000 employees and a budget of 23 billion kroner. We solve tasks within health, psychiatry and regional development and operate a number of social institutions. Click to www.regionsjaelland.dk and read more about the region's tasks, structure and geography. You can also find us on Facebook , Twitter and LinkedIn .