Team Lead for the WorkZone System Owner Team

Are you passionate about informal leadership and want real influence without formal personnel management? Do you want to help ensure continued team well-being and take co-responsibility for effective supplier management, stable and secure operations and management of some of the country’s largest WorkZone-based ESDH/ECM solutions? Then you could be the team lead we are looking for to our WorkZone system owner team in the Agency for Development and Simplification (Udviklings- og Forenklingsstyrelsen).

You will become part of the Digital Business Support office. We are responsible for the ESDH solution Workzone, used by over 11,000 users in the Taxation and Growth Ministry's group. WorkZone supports internal case handling and filing and is business-critical. We have a close operational collaboration with several internal and external partners – including the software supplier, who develops and maintains WorkZone and Statens It, which is the application operations provider, and its subcontractor.

About the position

We need a skilled and sharp team lead for an experienced team that today consists of seven system owners. Supplier management is a core task in the team. You must therefore know the relevant agreements, be able to hold them, set clear requirements and ensure that suppliers deliver and implement on time, with quality and price as agreed. When agreements are not followed, it will typically be you who escalates. The tasks are solved in collaboration with the team and with support from the line manager.

As team lead you have broad contact surface and must ensure coordination and joint planning with other teams in the office and the rest of the organization.

In the office we work with a SAFe- and Scrum-inspired setup and process-wise you in the team will have the main responsibility for prioritizing the team's backlog and the overall planning and task distribution. As team lead you report to the line manager, who has the formal managerial responsibility.

Your personal attributes and qualifications

As a person you are curious, positive, proactive and diplomatic. Decency is paramount and you are helpful, service-minded and professional in your approach to your work. You work structurally and are good at keeping an overview.

You have a relevant higher education or equivalent experience from a similar role.

Ideally you possess several of the following experiences and competencies (or are keen to achieve them):

• Experience with leadership – informal or formal leadership.
• Experience with operation and management of ESDH solutions or other solutions with many users.
• Technical understanding and knowledge of ITIL.
• Extensive experience with supplier management.

We expect you can understand and express yourself in Danish – both written and spoken. We also have few English partners, so it is important that you can also operate in English.

Your new workplace

You will become part of an office consisting of 27 dedicated colleagues with diverse backgrounds. We have an informal community and place a high value on collaboration and job satisfaction. At start you will enter a thorough introduction and training program.

The Taxation and Growth Ministry stresses flexible working conditions, and the framework for work arrangement is discussed between manager and employee based on the overall task solution.

Contact and terms of employment

If you recognize yourself in the above, please send your application with CV, certificates and any statements via the link “Apply for the position” no later than 26 November 2026. Interviews will be held continuously.

If you want to hear more about the position, you are welcome to contact Deputy Head Allan Lysholt at tel. 72 37 20 71. You may also SMS and he will call back.

Start date in the position is 1 February or by agreement.

A logical analysis and a personality assessment are included in the recruitment process.

You will be employed under the applicable collective agreement for academics in the state (AC), the collective agreement for office clerks, technicians and IT employees (HK) or the collective agreement for Administrators, etc. (DTS) in the Ministry of Taxation.

A criminal record check will be obtained prior to employment, as well as references.

You will be employed in the Taxation and Growth Ministry with its associated institutions. The place of work is Osvald Helmuths vej 4, 2000 Frederiksberg.