Visitation Officer for Visitation - Elderly and Aids

Are you passionate about building good relationships, finding solutions together with citizens and working in a professionally strong community?

Then perhaps you are the person we are seeking as our new visitation officer.

About us

In Visitation for the Elderly and Aids we work every day to ensure that citizens receive the right support and help at the right time. We perform authorities’ tasks under the Senior Welfare Act and the Service Act and play a central role in creating coherent pathways for citizens.

The department consists of three teams

• Visitation Team
• Aids Team
• Administration Team

Both the Visitation Team and the Aids Team have professional team coordinators who support daily task execution and professional development.

In addition, we are a multidisciplinary department with among other things

• 4 dementia coordinators
• 2 brain injury coordinators
• 1 continence visitation officer

We are based in bright and spacious premises at the Brønderslev Council Hall , where we value professional sparring, collaboration and a good working environment.

About the position

As a visitation officer you will have a varied and meaningful daily life with great influence on the planning of your tasks. You will become an important partner for citizens, relatives, hospitals and colleagues across the municipality.

Your duties will include, among other things, to

• Process cases and perform visits under the Senior Welfare Act and the Service Act, including personal care and practical help.
• Coordinate discharge processes from hospitals and manage rehabilitation plans under Health Act § 140.
• Handle and coordinate urgent inquiries from citizens, relatives and partners.
• Visit for temporary housing, rehabilitation placements, elderly and care homes.
• Process cases and visit in relation to care allowances, parental leave and training under the Service Act.
• Have dialogues with citizens by phone, virtual meetings and home visits.
• Lead meetings with citizens, relatives and partners.
• Contribute to cross-disciplinary solutions with a focus on holistic care, quality and citizen involvement.

As part of the team you will participate in weekly cross-disciplinary meetings with triage and subsequent citizen conferences.

We are looking for someone who

You have a health professional background such as

• Nurse
• Occupational therapist
• Physiotherapist

Additionally, we imagine that you

• Have experience with authority work and case processing.
• Have knowledge of documentation, assessment, decisions and complaints handling.
• Are an experienced IT user and preferably familiar with KMD Nexus, Common Language III and SB-Sys.
• See opportunities in the citizen’s resources and work from a rehabilitative approach.
• Are strong in both oral and written communication.
• Can create trustful relationships and meet people with respect and recognition.
• Work in a structured and systematic way with attention to both detail and the whole.
• Can work independently and maintain an overview in a busy daily life.
• Take responsibility for good cooperation with citizens, colleagues and partners.
• Approach the workday with engagement, a good mood and a positive attitude.

Why you should choose us

With us you will get

• An independent and challenging job with good opportunities for professional and personal development.
• A lawyer attached to the department as a professional sparring partner. (Note: If this line refers to a legal adviser, keep as is; otherwise adjust to “a legal advisor”).
• Scheduled meetings focused on sparring, learning and development.
• A strong collegial community where we help each other and value a good laugh.
• A workplace with high professionalism, variety and exciting tasks.
• Social events outside working hours for those who wish to participate.

Salary and employment terms

• Salary and terms of employment according to the current agreement between KL and the negotiating organisation.
• Application deadline: 9 November 2026
• Expected interviews: 16 November 2026
• Start date: 1 January 2027

Would you like to hear more?

You are very welcome to contact

Annie Vibeke Præstegaard

Head, Visitation for the Elderly and Aids

📞 99 45 47 38

✉️ [email protected]

We look forward to hearing from you

Brønderslev Municipality’s employee vision is built on the following

• We are "In interaction with the citizens", which we support through our values: Community-building, Brave and Curious.
• In Brønderslev Municipality and at the individual workplace, it is natural, legitimate and welcome for employees to show interest in and discuss the workplace’s conditions through dialogue and collaboration.
• We work from a set of expectations , which describes expectations for employees and leaders in Brønderslev Municipality.